Job Information
128 Plumbing, Heating, Cooling & Electric Drain Technician in Wakefield, Massachusetts
Drain Technician
128 Plumbing, Heating, Cooling & Electric
Wakefield, MA
About Us:
For over 30 Years, we’ve been providing the highest quality, efficiency and reliability when it comes to serving customers in residential service and installation. We take pride in completing our work down to the very last detail. The highest level of service and workmanship is what keeps us moving. Learn how our management, office staff and technicians can help you become more successful and excel in your trade. Raise your level of service and be part of a team environment- you’re not alone!
About You:
You work hard. You love helping people. You want to create opportunities for your life and are seeking a better work culture. You want to have a career with a growing company where you don't have to look for a job ever again.
Responsibilities for the Drain Technician:
Demonstrate the core values every single day: Service, Teamwork, and Development
Strive for nothing below a 5-Star Customer Experience on every call
Arrive on time and well-groomed
Complete all calls efficiently, troubleshoot malfunctions and educate customers
Show yourself as a knowledgeable professional when providing options on repair and replacement
Assist customers in choosing maintenance plans and financing options
Work alongside the dispatcher and project managers to ensure overall success of the business
Maintain your truck with stocked inventory
Participate actively in all trainings and morning meetings
Be accurate and timely with invoices, time cards, feedback, and option sheets
Qualifications for the Drain Technician:
Must be mechanically inclined
Must have passion for exceptional service
Must enjoy serving and helping others
Must have pride in workmanship
Must pass drug test, background check, and have a clean driving record
Must have 3 years of experience
Must have excellent communication skills
Must be team oriented as well as work independently
Must be available for on-call rotation
Benefits for the Drain Technician:
A+ Team Environment
Earn Weekly Bonuses
Get Paid Weekly
Paid Holidays
Paid Vacation, Personal, and Sick Time
Paid Training and Education
Guaranteed Year-Round Work (No Seasonal Layoff)
Company Vehicle Fully Stocked
Company iPhone
Company iPad
Company Events
Fitted and Customized Company Uniforms
Team and Management Support At All Times
Health, Vision, and Dental Insurance (128 Covers 73% of Health Benefits)
401k Retirement Plan with 4% IRA Matching
Advancement and Growth Opportunities
IN-HOUSE Paid Training Facility
Flexible Schedule