Position Status:Full-time Receptionist

FLSA:non-exempt (hourly)

Supervised by:Director of Finance

GENERAL DESCRIPTION AND PURPOSE:

The overall responsibility of the Receptionist is to provide clerical support to the agency by handling initial calls into the agency (both hotline and general calls), maintaining records, filing, greeting visitors, filling out required forms for the agency, provide day to day oversight of office operations, support administrative staff, including the development office by assisting in the preparation of documents, setting up filing systems, donations, data entry/reporting, etc. Keep the department organized by ensuring necessary supplies and office equipment are available and in working order.

The regular workday for this position will be within Family Abuse Center business hours, M-F, 8 a.m. to 5 p.m. with an hour lunch.

QUALIFICATIONS:

The qualifications listed below are representative of the education, experience, skill/ability, and licenses/credentials required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School Diploma or GED

Experience

• Experience in office management.
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Skills/Abilities

• Strong oral and written communication skills
• Strong organizational skills
• Ability to maintain accurate data and documentation
• Provide and receive supervision
• Demonstrates effectiveness as a member of a team as well as the ability to work independently
• Work in basic computer programs such as MS Word and Excel. Strong computer skills, including ability to use various software applications, spreadsheets, databases, and graphics. MS Office Word, Excel, PowerPoint and Blackbaud Raisers Edge are a plus.
• Knowledge of working with volunteers, clients and staff.
• Bilingual preferred.

Licenses/Credentials

• Valid Texas Drivers License and clear driving record

RESPONSIBILITIES:

• Services as administrative support to the Finance Department, Development Department and Executive Director on duties as assigned.
• Ensure that all crisis calls are answered and appropriate referrals are made.
• Provides appropriate access for all visitors and contractors to the shelter while maintaining the confidentiality and safety of all clients.
• Intake donations, data entry of donations, etc.
• Recordkeeping of data for the agency
• Manage mail systems and donation pick-ups
• Manage visitors coming to the shelter
• Manage IT and maintenance requests, including working with vendors on repairs
• Believe in and act in accordance with the agencys mission statement and goals
• Experience working with diverse populations and groups.
• Read and interpret documents such as operating manuals.
• Perform other duties as assigned.

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person