Role Responsibilities

1.The WIC Mobile Associate reports to the WIC Mobile Site Director and indirectly to the WIC Mobile Assistant Site Director of Women, Infants, and Children.

2.The Mobile WIC Grocery Associate is responsible for warm and hospitable client engagement, maintaining mobile product display appearance, directing clients to WIC product categories, providing WIC Electronic Benefit Transaction(EBT) balance inquiries, and operating registers to complete WIC Electronic Benefit Transactions (EBT).

3.Grocery Associate engages with clients to promote WIC nutrition services, participate in WIC community outreach events, wrap-around services offered at WIC Grocery Centers, and agency resources.

4.The WIC Mobile Grocery Associate accurately scans and bags WIC products redeemed in the Mobile WIC Grocery Center. The associate also accurately assists with inventory counts, follows departmental procedures, and ensures the proper display and rotation of all merchandise. The associate also assists in checking the quality of merchandise and notifying directors of damaged and soon-to-expire products.

5.WIC Mobile Grocery Associate is responsible for stocking and maintaining a clean work environment that follows food safety and programmatic requirements.

6.WIC Mobile Grocery Associates are responsible for maintaining knowledge of the program and agency updates by attending meetings and reviewing email correspondence.

7.WIC Mobile Grocery Associate will comply with agency policies and procedures, professional standards, and external requirements of all regulatory, licensing, or accreditation bodies while performing job expectations.

8.Conducts work responsibilities promptly and ensures high quality in all instances. Makes recommendations to improve current services and methods of delivery and implements any program/departmental improvements as needed or required.

9.This position includes maintaining a flexible schedule to work evenings, weekends, and holidays.

Team Responsibilities

Exhibit alignment with the team's clear goals that are mission-focused, grounded in Catholic Charities history, and tied to action. 

Contribute to a joy-filled culture built upon respect and inclusion, team pride, and community spirit. 

Collaborate effectively to support an excellent process, accountability, and constructive conflict. 

Demonstrate a commitment to growth through learning, forgiveness, and reflection.

PLEASE NOTE: Perform other job-related duties as assigned

Education and Experience Requirements:

Preferred Education: Associate's Degree

Minimum Education: High School / GED

Preferred Experience: Management and Retail Experience; Advanced Microsoft Office Skills Word, Excel, and Outlook

Minimum Experience: Management and Retail Experience; Advanced Microsoft Office Skills Word, Excel, and Outlook

Preferred Relevant Experience: 2--4 Years

Minimum Relevant Experience: 1--2 Years

Preferred Certification/Licensure: N/A

Minimum Certification/Licensure: Food Handler Certification

Physical Requirements

Kneel and move from sitting, bending, kneeling, or standing multiple times a day.

Push and pull objects up to 50 pounds.

Climb up and down flights of stairs.

Lift up to 10 pounds.

Program & Organizational Requirements - Comply with program and/or Agency requirements related to:

X Background check

DMV check

X Drug Testing

Fingerprinting

Additional Position Details:

• Hybrid or fully on-site:

• Supervisor role: No

• Immediate Supervisor: Mobile Truck Site Director