Job Title: System Administrator

Location: 100% remote

Clearance: Secret

Certification: IAT Level II certified

Position Description:

The ICS Dental team provides systems engineering, analysis, and technical support to the Defense Health Agency Integrated Clinical Systems PMO (DHA/ICS). This position will deploy and sustain the dental imaging solution across the DOD dental clinics. The candidate will work under the ICS Dental team leadership alongside engineers serving all branches of DoD.

Responsibilities:

• Work on a team of engineers dedicated to provide support to the ICS Dental program.

• Provide Tier I through Tier III support for the dental imaging systems deployed at dental units.

• Provide effective provisioning, installation/configuration, operation, and maintenance of dental imaging systems hardware and software and related infrastructure located at the dental units.

• Install and configure Apteryx or MiPACS Viewer on workstations.

• Install and configure plugins and drivers for dental equipment on the Viewer workstations.

• Taskings may include:

• Maintain the cybersecurity posture of the deployed systems, working at the direction of the ICS Dental Information Security Director and the DHA ISSOs.

• Perform regular security monitoring to identify any possible vulnerabilities; configure / add new security solutions, as necessary.

• Maintain monthly security patch installations on all servers; routinely scan and remediate configuration settings when new security technical implementation guides (STIGs) are released.

• Build and rebuild servers and PCs, configuring the hardware, software, images, and peripherals in accordance with DICE standards and project/operational requirements.

• Develop and maintain installation and configuration procedures for a secure and effective Dental Imaging system at the server and workstation level.[NP1]

• Apply operating system (OS) upgrades as needed, and upgrade administrative tools and utilities as required.

• Ensure that system hardware, operating systems, software systems, and related procedures adhere to DHA Standards.

• Participate in technical research and development to enable continuing innovation within the team.

• Research and recommend innovations, and where possible automate approaches for system administration tasks; identify approaches that leverage our resources and provide economies of scale.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Repair and recover from hardware or software failures; coordinate and communicate with impacted Dental Clinics and Systems teams.

• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required; configure CPU, memory, and disk partitions as required.

• Function as a member of the Systems Administrator group in the ICS Dental team, available to assist with infrastructure projects.

• Periodically work evenings and weekends, sometimes with little advanced notice.

• Periodically travel to customer sites to provide on-site support.

• Support other tasks as needed and assigned.

Required Skills/Experience:

• 5 years of progressive experience as a Systems Administrator/Engineer

• Experience working in a distributed PACS environment

• Strong analytical and problem-solving abilities

• Strong time management and organizational skills

• Excellent written and verbal communication skills

Preferred Skills/Experience:

• MCSE certification or equivalent

• MS Windows Server or MS SQL Server certification

• Experience working with PACS Imaging Solutions

• Experience with DoD Cyber Security compliancy tools

• Experience with Medicor Imaging’s MiPACS Storage Server Manager and Client Viewer

• Experience with Apteryx XrayVisionDCV Viewer and XVHost PACS server

• Experience with HBSS, SCCM, SCAP, Nessus, ACAS, and eMASS

• Former Biomedical Equipment Repair Technician (BMET experience