Role and Responsibilities

The support specialist organizes and implements a variety of responsibilities related to the flow of training materials, services, and associated information. They will support and provide consultation to the program execution leads for upcoming courseware training design and development work. This includes organizing and maintaining program control documents, data, and standards. They will interface with sub contractors and the customer, including but not limited to preparing and presenting documentation.

This role involves support to instructional designers and execution leads in the design and development of training solutions. It will serve dual purpose: organization and maintenance of curriculum data in course control documents and BNH advisor through the lifecycle of the program’s transition-in phase; and standards planning, documentation, and quality assurance support to the Instructional Systems Design team. Duties will include:

• Supporting program planning activities and consultation with project leadership in preparation for project execution

• BNH Advisor data entry, data organization, and data maintenance

• Drafting standards documents and instructional design and development job aids, as well as other documentation and process support activities

• Supporting quality assurance and standards enforcement

• May be asked to attend customer meetings and training sites in support of training design and development activities

• Miscellaneous duties as needed

  Our ideal candidate has:

• Experience with ADDIE and related training program development activities

• Previous experience on Canadian Military Training Programs

• Experience developing and documenting writing standards and courseware best practices

• Experience reviewing and validating instructional content against standards

• Experience organizing data, and/or data entry

• Professional degree in a single discipline (education, instructional design, or other relevant field is considered an asset)

• Must be eligible to obtain a security clearance with access to NATO secret documents and adhere to ITAR requirements

• Fluent in English

Desired skills:

• Comfortable with CFITES

• Can work autonomously under tight deadlines

• Strong writing and communication skills

• Comfortable with technology and learning new software (Experience with BNH Advisor and/or Relational Data bases an asset)

• Customer service experience an asset

  CAE offers:

• Benefits: fully flexible for you to choose what is important

• Retirement: Defined Benefits Retirement Plan & Group Registered Retirement Savings Plan (RRSP)

• Financial Perks: Employee Stock Purchase Plan & numerous corporate discounts

• Personal and Family Programs: Physical Wellness Plan & Supplementary Maternity Plan

• Work-Life Balance: Flextime & California Fridays all year

• Fun at work: social and community events all-year round!

Position Type

Temporary (Fixed Term)

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries. CAE represents 75 years of industry firsts—the highest-fidelity flight and mission simulators, surgical manikins, and personalized training programs powered by artificial intelligence. We’re investing our time and resources into building the next generation of cutting-edge, digitally immersive training and critical operations solutions while keeping positive environmental, social and governance (ESG) impact at the core of our mission. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.