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IHG Steward Supervisor - Crowne Plaza Resort Guam in United States

Job Requirements:

  1. Must be working on Guam USA without any restrictions - US Citizens, US Premanent Residents and Residents of Federated States of Micronesia.

  2. Must have two (2) years of experience as a steward in a full-service hotel.

  3. Must have Health Certificate from Dept. of Public Health and Social Service.

What’s the job?

As a stewarding leader, you will guide your stewarding team to clean, sanitize, and polish dishes, silverware, glassware, pots & pans, utensils and equipment, and work area in a timely manner.

Your-day-to-day

People

  • Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.

Financial

  • Set up work station as required and replenish cleaning supplies as needed.

  • Place dishes in assigned storage locations.

Guest Experience

  • May occasionally interact with guests.

  • Maintain a clean, neat and organized work area.

  • Assist in kitchen activities to ensure guests receive high quality food items in a timely manner.

Responsible Business

  • Clean designated equipment such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen, cafeteria and storage rooms as assigned.

  • Use and dispose of kitchen substances (grease, et. al.) and kitchen chemicals responsibly and properly.

  • Empty and clean trash cans as needed, transport garbage and pig slob containers from kitchen and work areas to garbage/dump sites; adhere to recycling regulations or policies.

  • Set up and monitor the pot sink according to procedures.

  • Sweep and mop kitchen floors after each meal period or spill.

  • Monitor chemicals and water temperature during shift and report any hazards or concerns.

  • Clean and organize work area and kitchen equipment.

  • May serve as cafeteria attendant as required.

  • May assist with other duties as required.

  • All stewarding staff follow Stewarding SOP’s as set by the department.

  • You will also assist and be in charge of setting up banquet functions and events, setting up the outlets as needed, and breakdown of equipment and kept in the proper areas after operation.

  • Responsibility of inventory of all kitchen equipment, flatware, chinaware, glass ware and outlet items, their proper storage and cleanliness.

What we need from you

  1. Education - Basic reading, writing and math skills.

  2. Service years - 2 years experience as steward in a hotel industry

  3. Language - Fluent in English (speaking, listening, reading and writing)

  4. Knowledge and skills

  • Communication skills, following instructions.

  • Reading skills are utilized often when reading chemical or machine labels or operating instructions.

  • Basic math skills are used to mix chemical solutions.

  • Must be able to obtain a government-issued Food Handler’s Certification.

  • Must be able to work nights, weekends, holidays, and during inclement weather.

  • Must be versed in using Excel and work documents as needed for their department.

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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