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Sr. Manager, eKAM

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Sales

Full - Time

16-Jan-2025

Job Title Sr Mgr, E-KAM Position– SkinCeuticals

Division: LDB

Location: 10 Hudson Yards

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and Skinbetter Science offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin.

What You Will Do:

This leadership role oversees SkinCeuticals' crucial Pure Player and Selective accounts, which contribute 25% weight of business (WOB). The E-Key Account Manager (E-KAM) will spearhead the management of three key partners: THG, LovelySkin, and Bluemercury, driving their performance and strategic growth. This position demands strong business acumen, including experience interacting with C-suite executives and physician partners, along with the ability to navigate the complexities and mitigate the risks inherent in this dynamic channel.

• Strategic Account Management: Lead all aspects of account management, encompassing budget and forecast development, strategic planning, leading all account communications, and contributing to contract and joint business plan (JBP) negotiations.

• Growth-Oriented Joint Business Planning: Develop and execute JBPs focused on sustainable growth and profitability, working collaboratively with key partners.

• Cross-Functional Leadership: Represent the channel in cross-functional meetings and initiatives, collaborating effectively with Marketing, Sales, Digital, Supply Chain, Legal, A&I, Finance, Education, and Medical Affairs teams.

• Team Development: Foster a high-performing team through coaching, mentoring, and professional development.

• Financial Management: Achieve financial objectives by developing and managing the annual budget, monitoring expenditures, and analyzing variances.

• Integrated Digital Strategy: Ensure retail partners implement a complementary, education-focused digital strategy that emphasizes the brand's medical foundation and minimizes channel conflict with direct-to-consumer (D2C) channel wherever feasible.

What We Are Looking For:

Required Qualifications:

• Education & Experience: Bachelor's degree in a relevant field (e.g., Business, Marketing, or related field) with 5-8 years of experience in cosmetics or retail management.

• Leadership & Relationship Building: Proven leadership experience, including the ability to cultivate and maintain strong relationships with C-suite executives and physician partners within the dermatology community.

• Analytical Skills: Strong analytical skills with the ability to interpret data and extract actionable insights. Experience in demand planning is a plus.

• Sales & Profitability: Demonstrated track record of driving sales growth and exceeding profit targets.

• Industry Knowledge: Comprehensive understanding of the competitive landscape within the clinical skincare market.

• Technical Proficiency: Proficiency in Microsoft Office Suite, Salesforce, and Point-of-Sale (POS) systems.

• Independent Thinking & Decision-Making: Ability to exercise sound judgment and make independent decisions.

• Travel: Willingness to travel as needed.

Preferred Qualifications:

• Self-Management & Organization: Highly organized and self-directed with excellent time management skills.

• Communication & Customer Service: Exceptional written and verbal communication skills coupled with a strong customer service orientation.

• Entrepreneurial Mindset: Innovative, forward-thinking, and possesses a proactive, entrepreneurial spirit.

• Problem-Solving & Creative Thinking: Demonstrated ability to identify opportunities, creatively solve problems, and implement effective solutions.

  As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

  Additional Benefits Information As Follows:

  Salary Range : $117K-$167K (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)

• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

• Employee Resource Groups (Think Tanks and Innovation Squads)

• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected] . If you need assistance to accommodate a disability, you may request an accommodation at any time.

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