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RCM Technologies Software Licensing Analyst – IT Asset Management in United States

Full time contract Title: Software Licensing Analyst – IT Asset Management Compensation: Up to $53/hr. depending on experience Location: 100% Remote, but hours will be 9-5 EST Length of Contract: 6 months with extensions or conversion possible Job Description: The Sr. Software Analyst will ensure adherence to software licensing terms and conditions, compliance policies and regulations. In this role, you will work closely with various departments to monitor, track, and manage software licenses across the organization. You will play a critical role in maintaining compliance, mitigating risks, and optimizing software usage, while also contributing to cost-saving initiatives. Responsibilities:

  • Help define controls, processes, and procedures for software asset management to ensure software and services are effectively and efficiently managed throughout the enterprise.

  • Monitor software usage and licenses across the organization to ensure compliance with licensing agreements, terms and conditions, and relevant regulations.

  • Identify and assess risks and issues related to software licensing non-compliance; develop strategies to mitigate these risks and ensure alignment with legal and regulatory requirements.

  • Collect, analyze, and report on software license consumption information for forecasting, budgeting, compliance, and cost optimization.

  • Plan, conduct, and oversee regular software license audits to verify compliance and identify potential licensing gaps or discrepancies.

  • Collaborate with system lifecycle managers and budget owners to proactively understand current software licensing needs and assist in planning for future requirements.

  • Work collaboratively and cross-functionally with various departments to evaluate, assess and optimize enterprise software license requirements and deployments.

  • Analyze software usage to determine potential efficiencies and cost saving opportunities.

  • Invoice validation

  • Participate in the fulfillment of licensing requests through the CIO Central catalogue and provisioning through software portals.

  • Establish and maintain a process to track software end of support and end of life – work with system lifecycle managers to plan these events.

  • Assist in establishing a process to assess software for the organization - fit-for-use and fit-for- software analysis.

  • Collaborate with various department to establish controls around software installation and assist in developing processes for the organization to adhere by.

  • Focus on cost saving efforts, including licensing remediation efforts, license harvesting, and reducing duplicate software in the organization.

  • Work with CIO Services teams to enhance software asset management tools and systems to improve license tracking, monitoring, and value-realization efforts.

    Required Qualifications:

  • Bachelor's degree and 6 years related experience or equivalent combination

  • Understanding software usage rights, and contractual terms and conditions

  • Knowledge of IT asset management best practices, including license remediation, reconciliation, and harvesting

  • Knowledgeable in ServiceNow, SharePoint, and Costpoint

  • Experience with ServiceNow catalogue development and ServiceNow SAMPro software license entitlements management

  • Proficient with process development and improvement

  • Excellent communication skills and working with teams across an organization.

  • Knowledge on the technical aspects of IT SW contract models, including hosting, subscription, SaaS, concurrent licensing, and enterprise agreements, etc.

  • Possess an understanding of the relationship between contracts, IT assets and the Configuration Management Database.

    Preferred Qualifications:

  • ServiceNow SAMPro certification

  • Experience developing, managing, and implementing goals, plans, and complex processes.

  • Superior critical thinking and problem-solving skills.

  • Automated asset management systems experience

  • IAITAM Asset Management certification

  • Demonstrated ability to work well under pressure with tight deadlines.

  • Excellent attention to detail and focus on delivering high quality work.

  • Strong organization, planning, and execution skills

  • Advanced data analysis and reporting skills

    Education & Certifications:

  • Bachelor's degree and 6 years related experience or equivalent combination

    Equal Opportunity Statement: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. About RCM: RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace including . RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.

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