Social Worker II - Aging & Adult Services - ECM/PFI Unit (Open & Promotional)

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Social Worker II - Aging & Adult Services - ECM/PFI Unit (Open & Promotional)

Salary

$78,769.60 - $98,467.20 Annually

Location

County of San Mateo, CA

Job Type

Full-Time

Job Number

G097Z

Department

Aging and Adult Services

Opening Date

09/24/2024

Closing Date

10/14/2024 11:59 PM Pacific

• Description

• Benefits

• Questions

Description

San Mateo County Health's Aging and Adult Services Division is seeking qualified individuals for the position of Social Worker II (SW II) to provide a wide variety of services in such areas as information and referral, supportive services, protective services, out-of-home services, health related services, and other welfare within San Mateo County Health and the Human Services Agency.

The current vacancy is in the Enhanced Care Management (ECM) / Partners for Independence (PFI) Unit - Community Services (CS) that provides CS services coordination for adults who have complex medical and psychosocial needs and are at-risk for out of home placement. ECM/PFI CS is a voluntary program that may be offered to San Mateo County residents who have Medi-CAL, who are aged and/or disabled with CalAIM CS needs.

Distinguishing Characteristics

The Social Worker II screens applicants’ eligibility for CalAIM CS services. The SW II will travel throughout the County to conduct home visits to educate eligible clients regarding services, participate at Interdisciplinary team (IDT) meetings, coordinate services to assist clients and to perform other duties of the position.

The ideal candidate will possess the following:

• Master's degree in Social Work.

• Excellent communication skills with seniors, cognitive and behavior challenged clients and their caregivers to develop an appropriate respite schedule for clients.

• Experience using comprehensive assessment tools to identify the needs of CalAIM CS applicants/participants.

• Understanding of human development and behavior within diverse populations.

• Ability to independently develop and implement sound case plans of action.

• Experience balancing client-centered care coordination and the accompanying administrative documentation.

• Familiarity in implementing program regulations.

• Superior organizational skills to manage a large caseload and related documents.

• Proficient computer skills to use several independent data base systems as well as Microsoft Excel and Word.

• Ability to quickly learn and adopt new technology, policies, and procedures.

• Excellent writing/documentation skills.

• Valid CA driver license is required.

• Fluency in other languages in addition to English is a plus.

  NOTE: The eligible list generated from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time, and extra help vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Perform outreach to provide education and information about CS services to individuals who may be at risk and unaware of services; inform clients and community members of programs and services.

• Provide education and coordination for CS services to the clientele served:

• Assist in planning for a schedule; identify potential respite or personal care and homemaker workers; arrange contract agency and assist in the facilitation of programs and activities to support client health/wellness.

• Develop rapport, establish, and maintain contact with members of the community served.

• Monitor and track program services that client received and make adjustments to meet client’s needs.

• Provide guidance and advice to client on services usage.

• Coordinate services schedule with client and provider.

• Assess and reassess client’s need for CS services.

• Complete and submit Services Request form for CS services for clients.

• Participate at Interdisciplinary team (IDT) meeting to assist to develop care plan for clients.

• Coordinate and communicate with providers and internal staff on CS services claims.

• Assist Managers in CS services billing to HPSM.

• Complete necessary documents, paperwork, and work within different information technology systems.

• Provide advocacy for client and family/natural supports.

• Prepare reports, case records, and correspondence.

• Participate in quality improvement efforts.

• Engage in activities to support San Mateo County's vision for integrated services.

• Collaborate and facilitate service with care providers and other partner agencies.

• Prepare various reports and correspondence; maintain accurate case notes; maintain caseload to meet the outcome requirements of funding sources; maintain files related to client relations, program operations, and other activities.

• Perform special assignments and projects and other related duties as required.

Qualifications

Licensure/Certification:

• California class C driver license or equivalent.

Education: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Experience: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

Knowledge of:

• Principles of individual, group, and community behavior.

• Scope and nature of current problems in the field of social work.

• Social work methods and procedures.

• Social service programs, and State and Federal legislation.

• Techniques and principles of interviewing and counseling and problem solving methodology.

• Social and community resources and awareness of how to identify, develop, and properly utilize these resources.

Skill/Ability to:

• Understanding and implementing the agency's programs, policies and procedures.

• Implementing caseload management techniques.

• Establishing rapport with clients and their families in working toward solutions to their problems.

• Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions.

• Speaking and writing effectively.

• Establishing effective working relationships with other employees.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, and extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button . If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Monday, October 14, 2024 11:59 PM

Application Screening: October 16, 2024

Panel Interviews: October 30 and/or 31, 2024

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.

HR Contact: Kristin Herman (09242024) - (Social Worker II - G097)

Please visit www.smcgov.org/media/100151/download?inline= for a complete listing of all benefits for this classification.

Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.

01

IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Be concise and specific. Ability to follow instructions, neatness, clarity of expression, grammar and spelling will be considered in the evaluation process. A resume or transcripts will NOT be accepted as a substitute for your responses.

• I have read these instructions. Proceed to supplemental questions.

  02

  This position requires possession of a valid California class C driver license or equivalent. Provide the following: 1) driver license number and 2) expiration date.

  03

  Social Worker II requires completion of 30 semester units of social welfare and/or appropriate behavioral science courses. List the following for the education that qualifies you for the position: 1) the course ID for classes completed; 2) course title; and 3) the units received for each. Be prepared to provide transcripts at the interview. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EDUCATION WILL NOT BE ACCEPTED.

  04

  Social Worker II requires two years of case management experience comparable to a Social Worker I in San Mateo County OR an MSW degree. List the following for the experience that qualifies you for the position: 1) your exact title; 2) job duties; 3) length of experience in months; and 4) employer. Detailed information should be found in the "Work History" section of your application. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EXPERIENCE WILL NOT BE ACCEPTED.

  05

  Describe in detail a situation that demonstrates your comprehensive assessment skills and your ability to develop care plans and coordinate services to achieve the care plans specifically in a supportive services capacity. Include a) your role; b) the situation; c) your assessment; and d) the care plan. Be specific.

  06

  Describe in detail a case that demonstrates your experience working with a multi-disciplinary team, from a variety of programs, when providing care and services for your client. Include a) your role; b) the client; c) the members of the multi-disciplinary team; and d) the outcome. Be specific.

  07

  The County has an Employee Referral Program whereby current employees are recognized monetarily for referring successful applicants for employment into "hard-to-fill" positions. Were you referred to this position by a current County of San Mateo employee? Please provide the name of employee. (Must be provided at the time of application.)

  Required Question

Agency

County of San Mateo

Address

County of San Mateo Human Resources Department 500 County Center, 4th Floor Redwood City, California, 94063-1663

Phone

(650) 363-4343

Website

https://jobs.smcgov.org

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