Senior Special Projects Manager - World Heritage Center

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Senior Special Projects Manager - World Heritage Center

Salary

$85,896.20 - $128,844.30 Annually

Location

78205, TX

Job Type

4A Full-Time

Job Number

2025-00802

Department

World Heritage Office

Opening Date

02/26/2025

Closing Date

3/13/2025 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description

• Benefits

• Questions

Job Summary

Under administrative direction, is responsible for managing the performance of professional staff in work involving the coordination of complex administrative projects and activities for the World Heritage Center that require a high degree of specialized knowledge. This includes planning, directing, managing, coordinating, promoting, and overseeing the exhibits, events, and programs at the World Heritage Center and related facilities.

Coordinates assigned activities with other City departments and outside agencies and provides highly responsible and complex project management, conducts research, provides data, recommendations, and implements solutions to achieve the goals and objectives of the World Heritage Center. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location

World Heritage Center - 3106 Roosevelt Ave, San Antonio, TX 78214

Work Hours

9:00 a.m. - 6:00 p.m. Monday-Friday; Evenings and weekends based on facility operating schedule and events.

Essential Job Functions

• Manages all World Heritage Center programs, exhibits, services, activities, and daily operations

• Monitors and evaluates the efficiency and effectiveness of exhibits, programs, and events; identifies and implements improvements

• Manages facility records, annual budget, and seeks funding opportunities; oversees the selection and contracting of outside contractors.

• Leads the development, management, and coordination of exhibits, cultural programming, and work plans through staff and contractors.

• Manages the performance of professional staff in work involving organizational structure review, operations research, and related work reviewing departments, divisions, and programs.

• Assists in planning, directing, and coordinating, through subordinate level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.

• Assists in selecting, motivating, and evaluating department staff; provides or coordinates training and works with employees to correct deficiencies; and assists in implementing and administering disciplinary and termination procedures.

• Promotes cooperation and collaboration among World Heritage partners and the community; participates in related events and workshops.

• Assists with marketing efforts and outreach programs, including website content, social media, press releases, media interviews, and educational events.

• Stays current with trends, attends professional meetings, represents the department at conferences, and assists with outreach programs.

• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's degree from an accredited college or university with preferable coursework in history, museum studies, curatorial studies, art history, anthropology, archeology, or related field.

• Five (5) years of increasingly responsible professional experience in planning, business, finance, or related field; including two (2) years of supervisory experience.

Preferred Requirements

• Master's degree in related field of study; history, anthropology, museum studies, curatorial studies etc.

• Broad knowledge of history, especially of Texas.

• Knowledge of research methodology, principles, and procedures.

• Experience working with a broad range of stakeholders and organizations and community engagement.

• Experience with ongoing public awareness, education, collecting oral histories, archives, research and/or training programs relating to World Heritage, tourism, history, and culture.

• Familiar with digital exhibitions and software: touchscreens, multimedia, etc.

• Knowledge of local government and public administration

• At least two years of related experience in designing and/or programming spaces with exhibit and curating components.

Knowledge, Skills, and Abilities

• Knowledge of administrative and management procedures, project management, practices, and techniques, specifically related to cultural heritage tourism, educational programming, museum and/or archive activities, services, collections and exhibits

• Knowledge of research techniques and methods, specifically methods and techniques for historical research.

• Knowledge of current museum interpretation methods and strategies; exhibit and program development

• Knowledge of general retail principles to include management, operations, cash handling, merchandising, purchasing and product development.

• Skill in utilizing personal computers and associated MS Windows- based software applications (e.g. Word, Excel, Teams) in the completion of assignments.

• Ability to establish and maintain effective working relationships with community stakeholders, key World Heritage partners, and City staff; at times serving as liaisons.

• Ability to interact and maintain healthy and positive relationships with a diverse population: staff, students, visitors, and educators.

• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.

• Ability to compile and prepare clear and concise reports.

• Ability to work in a setting requiring self-motivation/cooperative decision making and to work effectively with diverse groups of people

• Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail

• Ability to multitask in a fast-paced environment.

• Ability to adapt successfully and quickly to change and deliver quality results in a timely manner

• Ability to exercise sound judgement and discretion

• Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.

• Ability to perform all the physical requirements of the position with or without accommodations.

• Ability to implement policies and procedures effectively.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department (https://www.sanantonio.gov/Hr/About/ContactUs?sendto=HR) so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.