GCI's Senior IT Data Engineer IV will build and maintain the supporting framework for enterprise activities such as acquiring, transforming, and delivering data into a format that can be easily analyzed. Develop, maintain, and test infrastructures for analytics across the company. Leverage existing data infrastructure to fulfil all data-related requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Data Engineering Functions:

• Create and maintain optimal data pipeline architecture.

• Assemble large, complex data sets that meet functional / non-functional business requirements.

• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.

• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.

• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

Analytics

• Root cause analysis, documenting process

• Expanding job knowledge and attending job specific training

• Educating corporate users on data use, literacy, and governance

• Inspire and foster a positive, results driven, can-do culture.

• In conjunction with department leadership, create an environment of collaboration, candor, professionalism, optimism, open and clear communication, inquisitiveness, and problem solving oriented to results.

COMPETENCIES:

• Demonstrated commitment to GCI’s core values of diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the general public.

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. Lead by example on all fronts. Guide development teams in a manner that creates success and allows for future self-sufficiency. Foster innovation and promote teamwork.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly.

• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Create clear and concise written documentation for a variety of audiences, including developers, business analysts and business users.

• COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics. Reviews modules for quality assurance.

• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers.

• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

• RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

• Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Ability to Design, Evaluate, and test data infrastructure. Knowledge of software design and principles; agile methodology and continuous integration and delivery. Develop/Build IT solutions, Knowledge of installing and configuring solutions. Knowledgeable of IT systems; identify errors or deficiencies and develop solutions.

Level Definition

Position Title: Senior IT Data Engineer

Grade: E09

Additional Job Requirements:

This is a significantly advanced level Engineer, serves as a technical consultant the company and business unit’s management in area of expertise. Performs highly complex or unique special work assignments and requires ability to coordinate complex technical issues. Capable of performing the role of Lead Project Engineer for major and complex company initiatives, crossing department boundaries or for projects involving multiple disciplines and requires advanced technical leadership.

• Subject matter expertise and broad knowledge across the spectrum of Telecommunications infrastructure and systems. Extensive experience designing and deploying projects for rural, suburban, and urban locales.

• Demonstrated superior diplomatic and interpersonal communications skills including experience managing/coordinating project teams and interfacing with engineering staff members and other SMEs. Ability to review and “redline” teams work product, design packages and other project artifacts for technical content, clarity, and quality in a constructive manner.

• Excellent communication, speaking and presentation skills with experience presenting to a variety of audiences varying from senior management to junior engineering and technician staff members.

• History of project engineering success with a focus on action and results-centered behaviors. Willingness to take ownership and responsibility for decisions.

Additional Competencies:

• Highly self-motivated and directed.

• Excellent people skills - ability to manage performance, motivation, and counseling of different levels of employee in an Engineering environment.

• Analytical skills - ability to analyze problems and technical situations leading to optimal solutions. Position relies heavily on the ability to analyze and solve complex problems. Must be able to translate solutions into language consumable by technical and non-technical people.

• Organizational skills - the ability to develop the organization necessary to meet the group mission and to interface with other units within the company. Requires the ability to organize and manage large sets of data and many simultaneous tasks while continuing to deliver work products to stakeholders.

• Ability to operate autonomously and complete complex tasks with little direction.

• Excellent verbal and written communications skills are required. Must be able to articulate technical information in both report and presentation formats. Must possess the ability to present results in front of internal and external customers.

• Requires the ability to manage performance, motivation, and counseling of different levels of employees in engineering, business, and regulatory environments. Must maintain sensitivity and focus on constructive working relationships between all customers, other groups within business units, and direct reports.

• Must set the tone for consistent and extensive collaboration and engagement between the group and other departments and groups within multiple business units.

• Maintains currency and professional skillset by advancing credentials, as well as participating in training, continuing educational opportunities and technical organizations.

• In-depth knowledge and successful implementation of current best practices for data analytics.

• Experience working with a cloud provider.

• Ability to successfully design solutions.

• Manage scope, sequence, and resources on large scale efforts.

• Highly proficient in any combination of the skills below:

• Big data tools: Databricks, Spark, Hadoop, Kafka, etc.

• Relational SQL and NoSQL databases, such as SQL Server and Cosmos DB, etc.

• Data pipeline and workflow management tools: Azure Data Factory, Oozie, Azkaban, Luigi, Airflow, etc.

• Cloud services: Azure, EC2, EMR, RDS, Redshift, etc.

• Highly proficient with at least two programming languages.

• Stream-processing systems: Storm, Spark-Streaming, etc.

• Object-oriented/ functional languages: Java, C#, C++, Scala, etc.

• Analytics languages such as: R, Python, SAS, etc.

• Complex data visualizations.

• Collect, organize, and analyze data on a large scale.

• Identify and communicate trends and insights.

• Lead non-technical individuals in requirements and design sessions.

• Analytics tools: Power BI, Tableau, Alteryx, Excel [advanced level], etc.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.

• Bachelor’s degree in Computer Science, Software/Computer Engineering, or relevant field. *

• Minimum of ten (10) years’ experience in corporate data analytics, Real-time analytics and visualization tools, Data collection and/or data pipelines or related background. *

Preferred:

• Master's and PhD degrees in Engineering.

• Experience in large database systems such as SQL Server, Oracle, and MySQL.

• Other telecom industry or job specific certifications.

Required at ALL Levels

DRIVING REQUIREMENTS:

This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.

• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.

• Ability to accurately communicate information and ideas to others effectively.

• Physical agility and effort sufficient to perform job duties safely and effectively.

• Ability to make valid judgments and decisions.

• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.

• Must work well in a team environment and be able to work with a diverse group of people and customers.

• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.

EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.