Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements related to Salesforce implementations and enhancements.

• Translate business requirements into technical specifications and design solutions that leverage Salesforce best practices.

• Configure Salesforce features such as custom objects, workflows, validation rules, process builder, and approval processes to meet business needs.

• Conduct user training sessions and provide ongoing support to ensure effective adoption of Salesforce solutions.

• Collaborate with developers to assist with technical implementation and customization of Salesforce features.

• Perform data analysis and data migration activities to ensure accurate and consistent data within Salesforce.

• Participate in project planning, estimation, and prioritization activities to ensure successful delivery of Salesforce projects on time and within budget.

• Stay updated on Salesforce releases and new features to recommend improvements and enhancements to existing Salesforce solutions