Sales Development Coordinator

Req ID: 45545

Job Category: Sales

Mentor, OH, US, 44060

Description:

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

Do you have an outgoing personality and outstanding conversational skills? Join our team as Sales Development Coordinator, providing Service and Equipment Sales support through the creation and delivery of quotes to LS Customers identified from internal and external leads and requests. You will manage overflow quoting assistance for both Service and Equipment sales. Other responsibilities include following-up on outbound calls and emails to drive revenue and closure rate on all quotes delivered to Customers, including those created by the Inside Sales Team and documenting follow up in Sales Connection to track chance of closure and PO status for reporting purposes.

What You Will Do

• Create service quotes from leads and internal/external Customer requests using Sales Connection and/or Siebel when appropriate.

• Call Customers to discuss quotes prior to sending to ensure accuracy and identify other upsell opportunities as identified by Management and Service Marketing.

• Perform follow up duties for all quotes sent, which includes calling/emailing Customers in order to drive the Customer PO submission process

• Update quote status, notes, and confidence levels through Sales Connection and achieves 100% follow up compliance to assist with sales forecasting

• Achieve booking and gross margin objectives according to plan/target

• Quote Service Parts, that come in by request from Customer, Cust Service, ISR, TLGP or Billable Service, that comes in from Customer, TLGP, DSM, ISR

• Manage leads in CRM to ensure opportunities are assigned to correct STERIS contact

What You Need To Be Successful

• Bachelor’s degree is strongly desired, preferably in a business related field

• Minimum of three years in Customer Service experience, Service business preferred

• Minimum of three years Inside or Outside sales experience

• Proven track record and demonstrated initiative in driving results

• Strong focus on servicing each Customer, ensuring their expectations are met, providing solutions that meet their needs

• Ability to successfully build rapport with both internal and external Customers

• Solid work ethic, goal-driven, creative problem solver

• Excellent verbal and written communications skills

• Excellent Computer Skills

What We Offer

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID: 45545

Job Category: Sales

Mentor, OH, US, 44060

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