Job Description:

Job Title: Residential Coordinator Location: Springfield, MoDepartment: Adult HousingEmployment Type: Full-time

Job Summary:

The incumbent of this position is responsible for interviewing/hiring and training of BHTs. Responsible for providing supervision/monitoring of clients/patients modeling appropriate behavior and providing a safe/therapeutic environment. Responsible for ensuring all BHTs working shifts are adequately trained and oriented to program rules and expectations. Provides ongoing supervision to BHT staff including regular observation of BHT job duties and regular spot checking on video footage of staff interaction with client population. Ensures all policy and procedures are adhered to for client care.

The Residential Coordinator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Performs the duties of a technician under the direct supervision of the Program Director or designee.

• Oversee daily activities of client/patients ensuring expectations and rules are adhered to communicating vital information to the treatment team.

• Assist in orientation of client population with regards to client rules and rights

• Schedule technicians within established policy and procedures under the supervision of Program Director or designee.

• Assure that proper coverage is maintained per contractual standards. Responsible for monitoring and managing overtime.

• Responsible for interviewing, hiring, and training of new technician staff under the direct supervision of the Program Director or designee.

• Monitor to ensure that staff obtain the required 36 hours of training every two years, which includes monitoring of required and/or assigned trainings on Relias Learning.

• Responsible for the development of individualized training plans for staff and to facilitate regularly scheduled supervision meetings to ensure proper training of staff.

• Responsible for completing and maintaining documentation of these supervisory meetings per CARF/State Regulatory/company regulations.

• Complete all evaluations and required status notices in a timely manner.

• Schedule and facilitate a minimum of monthly staff meetings and/or trainings. Complete and maintain documentation of these meetings and/or trainings per CARF/State Regulatory/company regulations.

• Ensure program and agency procedures are occurring with UA processes and that staff are properly trained.

• Ensure medication management system is being followed according to program and agency procedures. Maintain all CARF/State Regulatory/agency standards.

• Ensure staff is properly trained on facilitation of educational groups and completion of required documentation according to all CARF/State Regulatory/agency Standards. Will help facilitate an evolving programming schedule.

• Participates in clinical staffing and treatment team meetings to provide feedback and to facilitate ongoing communications between Behavioral Health Technicians and the treatment team.

• Demonstrates interest in long term and short term goals and objectives of the company.

• Other duties as assigned by Program Director/designee, Vice President, or Executive Team member .

Experience and/or Education Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

• High School education and two (2) years experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees