Join Our Team as a Corporate Travel Agent!

AAA Club Alliance is looking for a skilled Corporate Travel Agent to join our collaborative Corporate Travel team. In this role, you will handle domestic travel requests for airline, hotel, and car rentals, ensuring cost-effectiveness and exceptional service delivery. Proficiency in SABRE GDS and experience in Corporate Travel are essential for success in this position.

This is a remote position, but candidates must reside within our territory.

Flexible Schedule:

• The assigned schedule offers great flexibility.

• Potential shift availability from 9:30 AM to 6:00 PM EST.

Why Choose AAA?

At AAA, we offer a stable working environment with exciting career prospects. We provide competitive benefits, including:

• Competitive starting hourly rate depending upon experience and location

• Medical, Dental, Vision and Prescription coverage

• 8 Paid Holidays

• Paid time off to volunteer

• Tuition reimbursement

• 401(K) plan with company match up to 7%

• Complimentary AAA Premier Membership, offering discounts on our products and services.

As a Corporate Travel Agent, you will:

• Book domestic reservations for air travel, hotel, and car rentals.

• Respond to requests for domestic and international price quotations.

• Promote acceptance of fares, rates, and suppliers that align with client travel program policies.

• Maintain professional client relations through prompt and accurate communication.

• Stay informed of airline rules, regulations, and current affairs.

• Achieve individual and contractual service level goals.

• Maintain client profiles and manage special requests.

• Monitor global distribution systems (GDS) queues to maintain quality control.

• Ensure optimum customer service through effective telephone techniques.

Minimum Qualifications:

• High school diploma or equivalent.

• Minimum 4 years of active Travel Consultant experience in the past 6 years.

• 1+ year of international experience preferred.

• Corporate Travel experience and proficiency in Sabre GDS required.

If you're passionate about travel and excel in providing exceptional service, we invite you to join our team at AAA Club Alliance!

AAA Club Alliance is an equal opportunity employer committed to diversity and inclusion.

AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Customer Service

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.