Job Information
Texas A&M University Program Assistant - Diabetes Education Program in United States
Job Title
Program Assistant - Diabetes Education Program
Agency
Texas A&M University Health Science Center
Department
Coastal Bend Health Education Center
Proposed Minimum Salary
$18.20 hourly
Job Location
Corpus Christi, Texas
Job Type
Staff
Job Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all pers p ectives, talents & lived experience s . Embracing varying opinions and perspectives strengthens our corevalues which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service .
Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The Program Assistant provides standard program support for the Diabetes Education Program.
What you need to know
Other Requirements and Factors: May be required to work after normal office hours and on weekends. Ability to travel to different program locations.
Required Education and Experience:
- Bachelor’s degree in applicable field or equivalent combination of education and experience
Required Licenses and Certifications:
Texas Department of State Health Services (DSHS) certification, certified Community Health Worker (CHW), or able to successfully complete the CHW certification within six months of employment
Association of Diabetes Care & Education Specialists (ADCES) Diabetes Community Care Coordinator certification, or able to successfully complete the Diabetes Community Care Coordinator certification within six months of employment
Required Knowledge, Skills, and Abilities:
Ability to multitask and work cooperatively with others
Ability to work with sensitive information and maintain confidentiality
Ability to communicate clearly and effectively to ensure understanding
Knowledge of word processing and spreadsheet applications
Strong written and verbal communication skills. Interpersonal, organizational, and customer service skills.
Preferred Qualifications:
Ability to speak English and Spanish
Two years of related experience in public health, health outreach, and education
Experience in leading and conducting specialized training
Experience interacting/working with health care agencies and/or providers
Responsibilities:
Program Assistance
Assists in coordinating activities for the Diabetes Education Program, including traveling to program locations to provide onsite support.
Serves as a first point of contact for program inquiries and coordinates responses to requests for information as needed.
Contacts program participants/patients with pre- and post-appointment reminders.
Maintains daily activity logs regarding client activity and destinations.
Confers with Healthy South Texas staff regarding patient care plans as needed.
Builds and maintains positive working relationships with patients, health care providers, and community organizations.
Facilitates and coordinates services between health care providers.
Contacts potential program participants after educational/outreach events.
Adheres to all relevant rules, policies, and procedures.
Patient Support
Assists program participants/patients in reviewing care plans and results in an effective manner.
Motivates patients to be active and engaged participants in their health and encourages them to identify current barriers/challenges and set goals.
Provides culturally appropriate support and information to patients and their families by completing a series of structured follow-up calls and visits, including the patient’s home.
Assists patients in obtaining needed medical care and social services, including scheduling appointments and assisting them in completing applications for different programs.
Follows up with patients and providers regarding health management/care plans.
Administrative Support
Prepares program correspondence.
Creates and maintains program files, databases, and other program materials.
Assists in logistical planning and coordinating travel for program classes, workshops, and other events.
Recommends changes to the Diabetes Education Program and may assist in updating policies and procedures.
Continuously expands knowledge and understanding of community resources, services and programs.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums
12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays
Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html) and at least eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) each month
Automatically enrollment in the Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)
Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)
Professional Development: All employees have access to free LinkedIn Learning (https://linkedinlearning.tamu.edu/) training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance) for completing a degree while a Texas A&M employee
Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.