Whats the role

The outdoor sales Support is a key member of the sales department, a sales support agent is responsible for carrying out the administrative duties that help the sales team run smoothly. This role is very important because it allows the sales team to be free to focus on selling. You’ll need energy and a can-do attitude to process high volume of customer inquire and sale.

What You'll do

• Creating and processing sales orders

• Managing and correspondence between clients and sales team.

• Monitoring client accounts for pending and completed sales.

• Complete disconnections as new services are installed.

• Process sales agent’s top-up and phone reconciliation on Mondays and Fridays.

• Knowledge of system to apply adjustments and credits as it arises

• Update daily sales drive and individual performance reports.

• Process all Mobile Number Ports for sales agents.

• Assist sales agents with faults and other reports by escalating to the necessary department.

• Provide team members on the ground with customer’s information daily.

Knowledge and Experience

• Good time management and organization skills.

• Attention to detail

• Customer service experience

• Good written and verbal English

• Keyboard and computer skills

• Ability to work under pressure and meet deadlines

• Ability to work as a team or independently

• Ability to learn quickly

• Proactivity

• Ability to work in a fast paced and non-standard working hour and constantly changing environment.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

Knowledge and Experience

• Good time management and organization skills.

• Attention to detail

• Customer service experience

• Good written and verbal English

• Keyboard and computer skills

• Ability to work under pressure and meet deadlines

• Ability to work as a team or independently

• Ability to learn quickly

• Proactivity

• Ability to work in a fast paced and non-standard working hour and constantly changing environment.

Who We Are

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region

Why join us

Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

What You'll do

• Creating and processing sales orders

• Managing and correspondence between clients and sales team.

• Monitoring client accounts for pending and completed sales.

• Complete disconnections as new services are installed.

• Process sales agent’s top-up and phone reconciliation on Mondays and Fridays.

• Knowledge of system to apply adjustments and credits as it arises

• Update daily sales drive and individual performance reports.

• Process all Mobile Number Ports for sales agents.

• Assist sales agents with faults and other reports by escalating to the necessary department.

• Provide team members on the ground with customer’s information daily.