Organizational Manager

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Organizational Manager

Salary

$64,097.02 - $96,145.66 Annually

Location

78207, TX

Job Type

4A Full-Time

Job Number

2025-00811

Department

Development Services

Opening Date

02/25/2025

Closing Date

3/11/2025 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description

• Benefits

• Questions

Job Summary

Under general administrative direction, is responsible for developing and implementing programs that align workforce with key business strategies and initiatives. Acts as liaison between leadership and staff and facilitates the initiatives across the department. Plans, develops, implements and administers programs for department. Working conditions are in an indoor and outdoor environment with exposure to temperature variations. Exercises direct supervision over assigned staff.

Work Location

Development Services; 1901 S Alamo St, San Antonio, TX (78204)

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Diagnose potential organizational problems and provide appropriate resolution.

• Collaborate with management to identify processes and methodologies requiring employees to better understand changes in policies,

procedures, regulations, and technologies.

• Work with management and leadership to identify business processes and initiatives to meet department goals.

• Communicate effectively using organizational techniques at every level.

• Support recruitment, training, mentoring and retaining employees that exemplify high standards of customer service and teamwork while

providing quality work and safety.

• Identify data collection tools and data sources to create and track performance indicators relating to specific departmental functions and

provide initiatives to maintain performance indicators.

• Establish training objectives and performance standards for department.

• Recruit, evaluate and train staff to provide quality service while maintaining safety standards.

• Ensure staff have and maintain proper licenses and certifications and attend relevant class and refresher courses to maintain required skills.

• Develop team-building exercises and workshops.

• Coordinate and execute emergency management response for operations.

• Monitor compliance of City and Department policies.

• Perform related duties and fulfill responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.

• Five (5) years of full-time work experience to include two (2) years of supervisory experience.

• Valid Class "C" Texas Driver's License.

• Must obtain "Train the Trainer" certification within six (6) months of employment.

Preferred Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Public Administration, Psychology, or related fields.

• Master’s Degree in Organizational Development, Business Administration (MBA), Public Administration (MPA) or a related field is preferred.

• Certified Employee Engagement Specialist (CEES); HRCI Professional in Human Resources (PHR); Senior Professional in Human Resources (HRCI-SPHR); SHRM Certified Professional (SHRM-CP); Senior Certified Professional (SHRM-SCP); Certified Human Resources Professional (CHRP); Certified Professional in Talent Development (CPTD).

• Experience in organizational development, employee engagement, or related fields.

• Proven track record in leading employee engagement initiatives that enhance workplace culture and boost morale.

• Experience in change management, helping organizations navigate transitions while keeping employees motivated and engaged.

• Experience implementing employee engagement strategies that align with overall company goals, enhancing productivity and employee satisfaction.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of leadership and management principles, practices and techniques.

• Knowledge of general statistics and data analysis techniques.

• Knowledge of organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.

• Knowledge of emergency management techniques for operations.

• Knowledge of executing emergency management contracts for monitoring and collections.

• Knowledge of advanced principles and practices of municipal budget preparation and administration.

• Knowledge of principles of supervision, training, and performance evaluation.

• Knowledge of organization, function, and authority of various City departments.

• Knowledge of pertinent Federal, State, and local laws, ordinances, statutes, and regulations.

• Skill in utilizing a personal computer and associated software programs.

• Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City.

• Ability to evaluate the needs of an organization and create, implement and lead training programs that develop needed skills.

• Ability to analyze problems, provide alternatives, identify solutions in support of established goals, project consequences of proposed actions, and implement recommendations.

• Ability to anticipate, identify and respond to community and City Council issues, concerns, and needs.

• Ability to prepare and administer a complex departmental budget and allocate limited resources in a cost-effective manner.

• Ability to research, analyze, and evaluate new service delivery methods, procedures, and techniques.

• Ability to provide administrative and professional leadership and direction to subordinate staff.

• Ability to communicate clearly and effectively.

• Ability to effectively administer a wide variety of programs and activities.

• Ability to perform all the physical requirements of the position, with or without accommodations.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.

• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department (https://www.sanantonio.gov/Hr/About/ContactUs?sendto=HR) so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.