Office Support Specialist I 2024-01874

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Office Support Specialist I 2024-01874

Salary

$18.56 Hourly

Location

Casper, WY

Job Type

Permanent Full-time

Job Number

2024-01874

Department

Department of Workforce Services

Division

Vocational Rehab - Casper

Opening Date

08/27/2024

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BAAS05

• Description

• Benefits

• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The purpose of the DVR Office Support Specialist position is to assist the rehabilitation counselor and area manager daily, and DVR administration as requested. This position supports the agency's efforts to provide services to individuals with disabilities to obtain employment in an integrated setting. The Office Support Specialist works under limited supervision and provides daily management and oversight of their local DVR offices to ensure that all procedures and operations that occur in each office meet the established agency criteria.

In addition to compensation, employment at the Department of Workforce Services provides the following:

• Culture of public service and a commitment to work/life balance

• Eligibility for Public Service Student Loan Forgiveness

• Health, Dental, and Vision Insurance

• State Retirement plan and additional savings opportunities

• Paid vacation, sick leave, and holidays

• For additional information regarding the benefits package please visithttps://ai.wyo.gov/for-job-seekers/benefits

Casper is home to iconic landscapes waiting to be explored, touchable history waiting to be experienced, amazing food waiting to be devoured, and endless things to do around every corner. Discover why some things can't be explained, only experienced, that's WY!

Human Resource Contact: 307-473-3270

ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Acts as the first point of contact for the local VR office.

• Provides high-quality customer service to participants, community stakeholders, and agency staff.

• Greets screens visitors, and participants to evaluate and determine needs.

• Schedules appointments for participants.

• Refers participants to appropriate supportive service agencies.

• Serves as a resource in explaining programs to community stakeholders, vendors, employers, and agency partners.

• Accurately maintains agency files and records in the electronic case management systems.

• Prepares authorizations for participant services and verifies services are coded accurately.

• Processes approved payments to vendors in a timely manner.

• Tracks and evaluates local office and participant service information for accuracy.

• Updates and maintains office supplies and office forms.

• Supports the local Vocational Rehabilitation Counselors in maintaining and reviewing case files to determine the action to be taken.

Qualifications

PREFERENCES:

Preference may be given to candidates who have experience working with individuals with disabilities.

Preference may be given to candidates with experience in complex file maintenance.

Preference may be given to candidates with experience in basic accounting.

KNOWLEDGE:

• Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.

• Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.

• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

NOTES:

• FLSA: Non-exempt

• The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.

• Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.

• Offers of employment will be contingent upon the successful completion of a background check.

• For the Veteran's preference consideration, supporting documentation must accompany your application.

Supplemental Information

053-Department of Workforce Services - Administration - Vocational Rehabilitation

Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

URL:http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

Click here (https://ai.wyo.gov/for-job-seekers) to learn more!