Job Title: Network Administrator III

Clearance: Secret

Certifications: CompTIA Security+ CE

Education: Bachelor's degree in Systems Engineering, Computer Science, Telecommunications, or related field desired.

Roles and Responsibilities:

• Network Administrator – Lead/Net Ops Specialist

• Minimum six (6) years of experience.

• Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.

• Monitor backups and maintenance logs.

• Answer calls or tickets to support end users with applications, hardware, software, and networking.

• Create end user documentation and knowledge base articles.

• • Responsible for the comprehensive management of the installation’s local area network (LAN). This includes the installation, operation, maintenance, and monitoring of the network. Utilize NetOps capabilities to execute Network Administration tasks, ensuring optimal network performance and robust security measures.

• Responsibilities will include:

• Network Performance and Security Management: Overseeing the performance and security of the network, implementing and enforcing security procedures, and maintaining adherence to organizational objectives.

• Hardware and Software Management: Installing and configuring network hardware and software, troubleshooting network issues, and implementing network policies, procedures, and standards.

• User Support and Training: Providing training to local users on network operations as needed.

• Specialized Support: Supporting additional requirements, including SCIP, Fort Johnson Combat Training Center (CTC) rotations, training exercises, and compliance with DCWF Codes as outlined in the task order’s security requirements in the PWS and DD Form 254.

• Must have experience with NETCOM’s Enterprise central management tools for networks, including but not limited to Cisco Prime, Infovista, NetCool, wireless protocols (802.11b/g/n/ac), and wireless authentication protocols such as WPA2 Enterprise, WPA3, EAP, PEAP, EAP-TLS, and EAP-TTLS. Proficiency with Orion software (e.g., NPM, NetFlow, and virtualization) and a thorough understanding of network protocols and services (e.g., TCP, UDP, IPv4, IPv6, STP, CDP, HSRP, DNS, DHCP, VPN, FTP, TFTP, SNMP, IAS, VoIP, and 802.1x) is essential.

Cisco Certified Network Associate (CCNA) preferred.