Manager, Facilities Technical Support

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Manager, Facilities Technical Support

Salary

See Position Description

Location

Gresham, OR

Job Type

Non-Union Regular Full-Time

Job Number

24-00141

Department

Transit Systems and Asset Support

Division

Transit Systems and Asset Support

Opening Date

07/16/2024

Closing Date

Continuous

• Description

• Benefits

Description

The Manager of Facilities Technical Support will develop, implement and administer the operation of a technical team supporting the Maintenance Facilities department. Manage the day-to-day operation of the technical team and work required to support agency programs, facilitate State of Good Repair (SGR) and FTA regulatory compliance. Work collaboratively with other divisions across the agency regarding safety and technical initiatives. Plan all programs, procedures and practices to ensure consistency with organization's overall objectives and compliance with professional standards, state and federal regulatory requirements and laws. Responsible for the management of assigned staff.

This role requires being in office four (4) days per week.

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.

Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.

Essential Functions

1. Oversee and manage the work of direct reports including engineers and program managers. Coordinate the work of program and project planning teams.

   2. Manage, plan, direct, coordinate and review the work of assigned staff, including hiring, performance management, coaching and training.

   3. Participate in the department budget process as a key stakeholder. Plan and manage the Facilities Technical Support workgroup budget.

   4. Develop, implement and administer Facilities configuration management, change management, and maintenance control, including plans and reporting.

   5. Manage and plan technical support activity and workflows, employing tools and strategies such as root cause analysis, failure analysis, risk based inspection, hazard analysis, and Transit Asset Management (TAM) guidance.

   6. Support operations by developing and maintaining a preventative and predictive maintenance program in coordination with Maintenance Control for bus and rail Operations and Maintenance Facilities (OMF) and other facilities outside the rail Right of Way (ROW).

   7. Collaborate with and support the Zero Emission program and Transit Training and Development department as needed.

   8. Determine and monitor key performance inductors related to facilities maintenance. Recommend or implement design or process improvements to improve productivity. Work with maintenance and operations staff to oversee campaigns and task force teams to conduct root cause analysis and implement new processes and new designs to improve the efficiency of the facilities maintenance program.

   9. Work with Engineering and Construction to coordinate OMF projects and create processes for design review for major capital improvement projects to improve the productivity of shop and storage buildings.

   10. Assist in the master planning efforts for new or expanded OMFs and Maintenance of Way (MOW) shops.

   11. Analyze and resolve complex problems pertaining to the design and operation of facility projects and other assigned projects. Manage and oversee testing and troubleshooting of existing building and site systems.

   12. Review and comment on site and building design plans from an operations and life-cycle cost perspective.

   13. Coordinate the process for prioritizing OMF renovation, Transit Center renovation and site renewal projects. Develop the implementation schedule and project timeline based on specific criteria including; useful life, condition, productivity, Transit Asset Management (TAM) reporting, funding, and stakeholder impact.

   14. Assist the Safety and Security Division as needed in annual updates of TriMet's System Safety Program Plan and Security and Emergency Preparedness Plan, for TriMet light rail, bus, Commuter Rail, and other OMF projects.

   15. Coordinate consultants and assigned TriMet staff to ensure timely support and expected progress on a portfolio of projects as assigned. Enlist special or additional resources as needed to complete the work. Supervise planning, engineering and construction work of consultants and TriMet staff.

   16. Provide senior-level technical direction related to design and operation of bus and rail facilities and other assigned projects.

   17. Coordinate TriMet internal and external project efforts with internal staff, consultants, and public and private agencies. Coordinate with other departments and outside agencies on City-, County- and State-run projects that impact transit facilities.

   18. Provide leadership and program management experience, displaying good judgement and autonomy, to evaluate, analyze and develop strategic plans and processes to successfully provide support and services under the Transit System and Asset Management Division.

   19. Work collaboratively with other divisions across the agency including Engineering and Construction, Human Resources, Finance, Public Relations, IDEA, and Legal.

   20. Support the Readiness for Service Team (RFST) for project start-ups. Serve on the Rail Activation Committee (RAC) for rail system extension start-ups with new/expanded OMFs or facilities.

Position Requirements

A minimum of a Bachelor's Degree is required with a Bachelor's Degree in civil, electrical, mechanical or industrial engineering or other related field being preferred.

A Master's Degree in engineering or architecture is preferred.

Six (6) years of total credited experience.*

Four (4) years of experience in facilities design, build, commissioning and/or maintenance is required.

Two (2) years of team lead, project management, contract management, or staff management experience coordinating and/or managing plans, schedules and/or deliverables.

PE - Professional Engineer, Professional registration from the State of Oregon is preferred upon hire.

PMP - Project Mgmt Professional, Project Management Professional Certificate is preferred upon hire.

Or any equivalent combination of experience and training.

*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".

Selection Criteria

Type of Position / Grade / FLSA

Grade 18, Exempt, Non-Union, Full-Time.

Salary Range

Minimum: $114,749.00

Maximum: $172,125.00

Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.

Selection Process

Candidates will be selected based at a minimum on the result of:

1. Application Review (please include: Cover Letter and Resume)

2. Panel Interviews

3. Reference Check

   Supplemental Information

Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.

Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.

If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.

TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

ADA Statement

As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.

If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.