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Navient Healthcare Business Development Manager (Central Region) in United States

Xtend Healthcare LLC

About Xtend Healthcare Xtend Healthcare is a revenue cycle management company focused exclusively on the healthcare industry. The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements. As part of Navient (Nasdaq: NAVI), Xtend taps the strength and scale of a large-scale business processing solutions company. Learn more at


The Business Development Manager (Central Region) is responsible for identifying market opportunities to meet or exceed established growth goals. Position is responsible to increase quality of leads generated by targeting specific prospects and improve lead qualification through research and scheduling of prospect calls. This position must establish and maintain strong relationships with individuals that have influences in our target markets, current and prospective clients regarding product and service offerings, company initiatives, and industry initiatives. Partner closely and develop new business in coordination with Regional Vice Presidents.

Develop and implement a marketing plan focusing on prospecting and networking to develop relationships that result in sales opportunities. Utilization of CRM tool ( Attending and representing company at Regional shows. Travel approximately 50%.


  1. Establish and execute against new business strategies.

    · Develop and execute effective short and long term sales strategies for identifying and securing prospective customers.

    · Maintain prospective customer profiles for all non-customer states.

    · Maintain standard reference of information needs to evaluate the portfolios of prospective customers for full-system servicing and “a la carte” servicing options.

    · Work cooperatively with key departments within Xtend to develop volume projections and strategies.

  2. Industry knowledge and development efforts for Xtend’s sales team.

    · Identify and evaluate current market and potential new targets.

    · Research new markets that correspond to our core competencies

    · Aid the sales teams by identifying attractive leads and keeping track of upcoming RFP releases.

    · Review RFPs prior to Management review to qualify them.

    · Gather market intelligence on RFPs and aid response team in developing a tailored response.

  3. Sales activities – Direct contact and networking with industry.

    · Perform calls and meetings with perspective clients.

    · Utilize the current sales team to mine this relationship.

    · Work with internal teams to develop sales presentations to capture business opportunities.

    · Maintain excellent client relationships with existing and potential clients.


    · Bachelor's degree in business, marketing, sales or public administration ( additional equivalent experience above the required minimum may substitute for the required level of education)

    · 5+ years of experience in sales/business development ( additional equivalent education above the required minimum may substitute for the required level of experience)

    · Preference for experience in the healthcare industry

    · Healthcare industry, public and/or private

    · Proven track record of developing new businesses

    · Excellent ability to articulate of Xtend’s value proposition and offerings

    · Demonstrated initiative / personal drive in accurately identifying and qualifying leads

    · Ability to network with clients’ key decision makers

    · Ability to manage multiple client buyers

    · Ability to multi-task, prioritize and manage time effectively

    · Excellent planning / systematic organization skills to conduct calls and follow up on meetings

    · Excellent interpersonal and communications skills


    · Aptitude for sales to state agencies and private, non-profit guarantors

    · Excellent presentation skills

    · Excellent written and oral communication skills

    · Excellent personal computing skills with good general knowledge of the corporate standard software offering: Sales Force, Word, PowerPoint, Excel, GroupWise, etc.

    · Ability to think strategically

    · Strong relationship-building and negotiation skills

    · Ability to work cross-functionally and as part of a team

    · Willingness to travel up to 50%


All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

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Navient (Nasdaq: NAVI) provides technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success. Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare, and government. Learn more at

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