BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details:

• Location: Plant City (May require traveling if coverage is needed)

• Status: Full time

• Shift: 8:00am -4:30pm

• Days: Monday through Friday (Saturdays during events)

This Health Care Navigator opportunity is a full-time position. This position requires on-site work within the hospital.

Responsibilities:

The Health Care Navigator is responsible for providing eligibility and enrollment assistance to uninsured and underinsured individuals and families and to anyone seeking more affordable health care options. The Health Care Navigator is required to participate in community events, travel to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options. As part of the Financial Assistance department, this position will support all efforts to assist the uninsured and underinsured patients, as well as insured patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions.

Specific Skills:

• Customer service skills

• Administrative and clerical skills

• Organizational skills

• Knowledge of regulatory standards appropriate to position

• Medical terminology use and understanding

• Written and verbal communication skills

• Work with a team

• Computer skills appropriate to position

Why BayCare?

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that is built on a foundation of trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That is why you will thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Certifications and Licensures

• None Required

Education

• Required High School or equivalent

Experience

• Required 3 years customer service, community outreach, or social services related experience with High School Diploma

• OR 1 year customer service, community outreach, or social services related experience with Associate Degree

Equal Opportunity Employer Veterans/Disabled

Position Health Care Navigator

Location Plant City | Clinical | Full Time

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