Job Information
Gwinnett County Gwinnett County Communications Officer Local September Hiring Event in United States
Gwinnett County Communications Officer Local September Hiring Event
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Gwinnett County Communications Officer Local September Hiring Event
Salary
See Position Description
Location
Gwinnett County, GA
Job Type
Full-Time Merit
Job Number
24-02626
Department
Police Department
Opening Date
07/29/2024
Closing Date
9/11/2024 11:59 PM Eastern
FLSA
Non-Exempt
Description
Benefits
Questions
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for job posting questions, use jobs@gwinnettcounty.com.
Class Summary
PLEASE JOIN US AT OUR UPCOMING GWINNETT COUNTY COMMUNICATIONS OFFICER HIRING EVENT!
Saturday, September 14, 2024
8:00 am - 4:00 pm
Appointments are Required
Gwinnett County Police Training Center
854 Winder Highway, Lawrenceville, GA 30045
This is a special opportunity to complete the entire first phase of the two-phase hiring process. Conditional job offers may be given during this event.
When applicants register online at Governmentjobs.com, they will receive a link to complete the initial data entry test (Critical) as well as a Background Book. Appointments will be scheduled after the completed Background Book has been returned and reviewed. The appointment will consist of a brief orientation, Critical testing if not already complete, and an oral interview. The entire process at the event will take approximately three hours. The attire is business casual. It is suggested that you bring water and snack or any other needed items.
A ppointments are required for this event; walk-ups the day of the event cannot be accommodated.
The Communications Division is responsible for answering both emergency and non-emergency calls for service. Communications Officers provide a vital service to the community by contributing to the safety and welfare of their fellow residents. They are the first point of contact in most emergency situations and can drastically affect the outcome of a potentially otherwise dire event. Communications Officers are a lifeline to first responders and the community. The Communications Officer dispatches Police, Fire, and Emergency Medical Units. Due to the nature of the job, the center is in operation 24 hours a day, 365 days a year.
APPLICATION PROCESS- PHASE II
The second phase of the hiring process consists of:
Polygraph examination
Physical examination / drug screening
Psychological testing
SALARY
$4,600 hiring incentive for new hires
$46,021 base salary plus two possible incentives, $47,402 (includes 3% pay incentive for an Associate degree); or $48,782 (includes 6% pay incentive for a Bachelor's degree)
The grade for this position is B22(2).
Effective 04/11/2023, this position is eligible for the Employee Referral Program.
MINIMUM QUALIFICATIONS:
High School Diploma, or G.E.D;
Must be an U.S. Citizen for P.O.S.T. Communications Officer Certification;
Two years’ experience in a fast-paced business customer service or telecommunications environment;
Must be able to work rotating shifts, nights, holidays and weekends;
A professional and calm demeanor, as this is a highly stressful, demanding, fast-paced job involving life and death situations;
A job simulation skills test will be administered to determine eligibility; and
Successful completion of both phases of the hiring process
For information related to the position specific Essential Duties, Knowledge and Skills, and Physical requirements, click here. (http://agency.governmentjobs.com/gwinnett/default.cfm?action=specbulletin&ClassSpecID=18695&headerfooter=0)
NOTE: The class specifications listed on this site are not the official class specifications for Gwinnett County and are subject to change.
Additional Information
About Gwinnett County Police Department:
For more information about the Police hiring process and standards click here. (https://www.gwinnettcounty.com/portal/gwinnett/Departments/Police/PoliceEmployment/911OfficerEmployment)
About Gwinnett County:
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
Medical plans for active and retired employees
Dental and vision plans
Prescription drug plan
Wellness
Onsite Employee Wellness Center
24/7 Employee Assistance Program (EAP)
Immunizations
Wellness education and incentive programs
Annual wellness fair
Family and Career
Training and professional development opportunities
Family planning benefits
Four weeks of paid parental leave
Time
Annual/Sick Leave
12 paid holidays per calendar year
1 paid floating holiday per calendar year
Money
Flexible spending accounts for medical and dependent care
Health Reimbursement Arrangement (HRA) available
Health Savings Account (HSA) available
Retirement and Savings Plans
401(a) Defined Contribution
457 (b) Deferred Compensation
Longevity pay
Tuition reimbursement
Financial education programs
Protection
Basic, optional, and dependent life insurance
Short-term and long-term disability
Critical illness and accident insurance
Hospital indemnity insurance
Identity theft protection
To learn more about the Benefits offered at Gwinnett County, click here (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/benefitsinformation) .
01
Do you have any commitments that would not allow you to work on various shifts, weekends, holidays, or other periods?
Yes
No
02
If yes to the above question, please provide details. If no, please write out "N/A" as your response.
03
How many years of experience do you have working in a fast paced work environment (preferably in a customer services or telecommunications environment)?
None
Less than 1 year
1 year to less than 2 years
2 years to less than 3 years
3 or more years
04
Describe in detail the experience you have working in a fast paced environment. If none, type N/A.
05
Over a period of time the duties and responsibilities of a position will tend to change. This may arise from technological changes, or changes in department policies and procedures. Are you willing to accept changes in the duties and responsibilities for the position which you have applied?
Yes
No
06
If you learned of this opening through a Gwinnett County Police Department employee referral, please list the REFERRING EMPLOYEE'S NAME and TITLE . If you were not referred by a Gwinnett County Police Department employee, please enter "N/A" in the field below.
07
Any falsification or omission will be grounds for disqualification. All information will be reviewed on a case by case basis. Have you been completely honest with us when completing your application for employment and this questionnaire?
Yes
No
Required Question
Agency
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com