Essential Functions of the position are detailed below and include any physical requirements below that. 1. Maintains Center operations and ensures compliance with policies and procedures of CCAC and external entities. 2. Maintains flexibility in work location and schedule, including working evenings, weekends, and holidays. 3. Develops strategies to increase customer frequency and retention. 4. Ensures adequate staffing and high levels of client satisfaction through excellent customer service. 5. Operates with a high degree of independent judgment and consults with the supervisory chain on situations of risk, including conflict resolution with customers, staff, or vendors. 6. Maintains a clean, secure, and safe internal and external environment. Ensures facility repairs are completed and follows best practices to pursue efficiencies and safety. 7. Delivers written and verbal reports of Center operations to WIC leadership team. Coordinates and facilitates monthly meetings with staff, co-located partners, and security. Maintains awareness of trends, concerns, updates, and publications related to WIC and community-based initiatives. 8. Addresses and resolves concerns expressed by Center tenants, including WIC clinics, community providers, and other CCAC programs, in a timely manner. 9. Maintains accurate and up-to-date files and data as required by CCAC and external entities. 10. Manages and performs an array of administrative tasks, including collecting, analyzing, and maintaining data to comply with funding requirements. Inventory Responsibilities: 1. Oversees all aspects of the inventory management at the Center, coordinating the ordering, receiving, distribution, and return processes, as well as estimating future trends. 2. Oversees monthly inventory audits to ensure the accuracy and integrity of data. Reconciles inventory discrepancies in a timely manner. 3.Maintains visual merchandising standards and stock levels. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. X Kneel and move from sitting, bending, kneeling, or standing multiple times a day X Push and pull objects up to 50 pounds X Climb up and down up to 3 flights of stairs at a time X Lift up to 50 pounds Additional Requirements: Other Requirements Comply with program and/or Agency requirements related to (check all that apply). X Background check, including any program specific requirements Physical examination X Drug Testing TB Testing X Driver's License and reliable transportation X Agency-specified automobile insurance Additional Requirements: Immediate Supervisor: Center Director Directly Supervises: Assistant Center Directors, Grocery Associates Education and Experience Requirements: Relevant Education: Preferred: Bachelor's Degree Minimum: High School/GED Preferred Qualifications and Skills: Preferred: Management and Retail Experience; Advance Microsoft Office Skills Word, Excel, and Outlook Minimum: Supervisory and Retail Experience; Basic Microsoft Office Skills Word, Excel, and Outlook Relevant Experience: Preferred: 4-6 Years Minimum: 2-4 Years Certification/Licensure: Preferred: Food Handler Certification Minimum: N/A