Summary The U.S. Department of State is developing a rank-ordered list of eligible hires for a limited number of Foreign Service Facility Manager positions. Learn more about Foreign Service careers at https://careers.state.gov. There is more to joining the Foreign Service than just salary. Refer to the Benefits section for more information on total compensation. Responsibilities Facility Managers (FMs) are the professional facilities, technical, and operations experts at U.S. diplomatic missions around the world. Assigned to more than 200 worldwide locations, FMs support the Bureau of Overseas Buildings Operations (OBO) in delivering a wide range of building-related services, managing critical building systems, and directing operations in official and residential properties at U.S. industry-level standards. FMs are key members of the Management teams at our Embassies and Consulates, leading large and diverse teams of engineers, technicians, and tradespersons. FMs may be assigned as Regional Facility Managers, with responsibilities for program activities in several countries at once. The duties of this position include: Facility Operation and Maintenance and Asset Management Coordinate facility management activities supervising American and Locally Employed professional, technical, and trade staff with a variety of skill levels and diverse backgrounds. Oversee operation, maintenance, repairs, schedules, and modifications of the physical plant, physical structures, and grounds. Develop comprehensive preventative maintenance and repair programs and schedules, to include maintenance and repair resource estimates. Ensure physical maintenance of security systems. Initiate and assist with contract development, draft scopes of work, and oversee contractor performance. Serve as the Contracting Officer Representative (COR) for Facility-related contractors. Institute maintenance policy, determine facility condition indexes, perform annual facility condition surveys, and perform annual inspection surveys. Manage energy resources by monitoring and improving post energy use. Ensure continuous availability of utilities. Maintain real property inventory and ensure that the computerized maintenance management system is accurate. Monitors performance metrics. Monitor building automation systems such as complex HVAC systems and load build-up in chillers and generators. Management of the Facility Management Office and Strategic Planning Perform FM-related long-range planning, maintain post’s mission requirements/master plan, establish performance goals and objectives, analyze and advocate for resources. Manage project development. Design and oversee construction work. Plan Facility budget, allocate funds, and manage sustainment, restoration, and modernization funds. Prepare written documents and deliver briefings. Manage customer service, monitor performance standards, institute quality control procedures, and oversee customer surveys. Support U.S. Direct Hire (USDH) tenants from other agencies. Track effectiveness of FM program using key performance metrics and demonstrate that maintenance funds and assets are efficiently used. Supervise staff, develop staffing plans, write position requests, position descriptions, train and mentor staff, prepare employee evaluations, and participate in hiring and separating of staff. Contribute to real estate decisions. Conduct space planning and management. Safety Management Serve as the safety officer and oversee safety training to ensure safe work practices. Report, review, and investigates mishaps. Manage the continuous fire prevention program. Perform safety certifications of leased properties. Support emergency preparedness and prepare emergency contingency plans. Ensure CDC and EPA cleaning and disinfecting guidance is followed. Oversee testing of post water and ambient air quality. Manage environmental controls and abatements and proper handling of HAZMAT. FMs are considered “essential personnel” and are on call to provide services 24 hours a day, seven days a week. Requirements Conditions of Employment Be a U.S. citizen and accept assignments based on the needs of the FS.* Be able to obtain a Top Secret Security Clearance. Be able to the minimum medical qualification standard. Be able to obtain a favorable Suitability Review Panel determination.* Be at least 20 years old to apply at least 21 years old to be appointed. Be appointed prior to age 60 (preference eligible veterans excepted). A Foreign Service Facility Manager (FM) in the Bureau of Overseas Buildings Operations (OBO) manages the operations and maintenance of the Department of State's real property assets abroad. A Facility Manager must adhere to the highest standards of integrity, dependability, attention to detail, teamwork, and cooperation while accepting the need to travel, to live overseas, and when necessary, to live away from family. Qualifications Specialized Experience demonstrates that the applicant has acquired, and is able to apply, a specific combination of knowledge, skills and abilities appropriate to this position. Qualifying experience must have been performed within the last 10 years. To qualify as Specialized Experience, the duties MUST have a combination of the components listed below for at least 60% of the work duties. Part-time work experience will be prorated. Facility Management: Managing facility operations and maintenance activities at commercial office and/or residential apartment buildings and/or inventory of multiple properties to include grounds. Planning maintenance activities. Developing and overseeing preventative and non-preventative maintenance and repair programs. Project Management: Initiating, planning, executing, and monitoring projects such as construction, renovation, rehabilitation and/or maintenance and repair projects. Contract Management: Drafting scopes of work and specifications, managing contracts and monitoring contractor performance. Supervision and Talent Management: Supervising and leading teams of three or more staff in facility management, facility engineering, engineering in general, architectural design, construction, or project management. Assigning work and setting goals, justifying position requests, writing position descriptions, hiring, training and evaluating. Resource Management: Advocating for resources, preparing budget estimates and plans, and managing budgets. Management and Technical: Versed in technical/engineering operations and facilities management best practices. Working knowledge of building systems and equipment to include Building Automation Systems. Working with projects that require specialized knowledge of engineering drawings and design. Familiarity with safety, physical security, environmental safety and health practices and procedures. Working knowledge of Computerized Maintenance Management Systems (CMMS) and project management software. Knowledge, Skills, and Other Abilities The Department has conducted extensive job analysis research to determine Knowledge, Skills, and Abilities (KSAs) and other attributes conducive to successful performance in this position. An applicant’s education level, work experience, and other qualifications will be considered as part of the hiring decision-making process based on these KSA criteria. Knowledge of facility maintenance management planning; safety and physical security practices and procedures; environmental safety and health practices and procedures; acquisition and contracting procedures to include service contracts, contractor performance and statements of work; basic facility accounting; computer applications; facility management fundamentals; physical plant operations and technical expertise; knowledge of physical plant operation, building structures, and grounds, architectural and engineering drawings, facility condition inspection, EEO policies, construction methods, human resources/talent management policies, building codes, facility warranty process, machines and tools, cost analysis, and principles of real property inventory and methods. Familiarity with design applications such as CAD is desirable. Specialized skills in customer service; being adaptable and resilient; leadership; interpersonal relationships; active listening; project management; time management; working with others with diverse backgrounds; motivating employees and others; managing laterally and upward; resource management; building relationships; critical thinking; leading a multinational workgroup; risk analysis; self-development; formulating cost and planning estimates; personnel evaluating and interviewing; computer technology; writing statements of work; architectural and engineering drawings; managing installation; data analysis; and negotiation. General skills in persuasion, mathematics, monitoring, social perceptiveness, coordination, service orientation, management of financial resources, learning strategies, instructing, operations analysis, management of personnel resources, active learning, management of material resources, complex problem identification, equipment selection, science, negotiation, systems evaluation, judgment and decision making, systems analysis, quality control analysis; operation monitoring, operation and control, troubleshooting, installation, equipment maintenance, technology and design, and repairing. Superior communication skills: in order to perform the duties of an FM, successful applicants must consistently meet a high standard for English, both written and spoken (overall grammatical structure as well as delivery, clarity, and brevity). Other requirements: cross-cultural interest, tolerance of travel, tolerance of working overseas, tolerance of varying work environments, worldwide availability, tolerance of living away from family, continuous learning, attention to detail, dependability, accountability, integrity and willingness to perform other duties. Essential Physical Requirements: Some of the essential functions of the Facility Management job have a physically demanding component. In the execution of the duties and tasks listed above, Facility Managers MUST have: Mental Endurance: Ability to maintain attention for extended periods or work long hours. Speaking: Ability to speak clearly enough so others will understand, including speaking to groups. Hearing: Ability to hear speech or other sounds, possibly including sufficient sensitivity to hear sounds of low volume or in noisy environments. Mobility: Ability to walk moderate distances, climb stairs, or access workstations and vehicles. Climbing: Ability to climb stairs, ladders, and other inclines. Vision: Ability to see objects that are near, far, and at varying degrees of brightness and low light. Tolerance for varied environmental conditions: Ability to tolerate excessive heat, cold, noise, and pollution. Physical Endurance: Ability to perform repeated or continual movements, the ability to sit or stand for extended periods; e.g. taking long trips by plane or vehicle. Crawling: Ability to crawl under, around, or over objects. Torso Flexibility: Ability to bend, stretch, stoop, twist, or reach. Strength: Ability to lift, push, pull, carry, climb ladders, or balance. Dexterity: Ability to manipulate small objects with hands or fingers. Education At the time of application, applicants MUST have one of the following: Bachelor’s degree in any major and three years of Specialized Experience in the last 10 years; or Master’s degree or higher in any major and two years of Specialized Experience in the last 10 years; or Bachelor’s degree or higher in Facility Management/Facilities Engineering (does not require Specialized Experience). Part-time work experience will be prorated. You must submit a copy of your university transcript(s) with your application. If you do not submit this documentation to demonstrate your educational achievements, your candidacy will not continue. Official or unofficial transcripts may be submitted with your application. Your transcript must include your name, the school’s name, and the degree and date awarded. A transcript missing pages or any of these elements will not pass minimum qualifications and the candidacy will not continue. Copies of diplomas may not be submitted in lieu of transcripts for education above high school level. PDF documents are required; illegible documents will not be accepted. Documents sent via link will not be accepted. Education from a program or institution within the United States must be accredited at the time of completion by an accrediting institution recognized by the U.S. Department of Education, http://ope.ed.gov/accreditation, in order to be credited towards qualifications. Education completed in foreign high schools, colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying, submitted in addition to your foreign university transcript. Only accredited organizations recognized as specializing in the interpretation of foreign education credentials that are members of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) are accepted. If documentation from an accredited organization is not provided, your candidacy will not continue. NACES: www.naces.org/members.htm AICE: www.aice-eval.org/members For further information on the evaluation of foreign education, please refer to the Office of Personnel Management and the U.S. Department of Education. The U.S. Department of State neither endorses nor recommends any individual evaluation service. OPM: www.opm.gov U.S. Department of Education: http://www.ed.gov Additional Information EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – Verification of employment eligibility in the United States is required. U.S. law requires organizations to employ only individuals who may legally work in the United States – either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. *The Department of State Suitability Review Panel and standards are defined in Chapter 3 of the Foreign Affairs Manual. For more information please visit: https://fam.state.gov/. *For more information about Veteran’s Preference and how it is applied in the selection process, please visit: https://careers.state.gov/faq-items/are-veterans-given-hiring-preference/. No applicant will be considered who has previously been separated from the Foreign Service under sections §607, §608, §610 or §611 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu of separation under these provisions. In addition, no applicant will be considered who has previously been separated for failure to receive a career appointment under section §306 of the Foreign Service Act of 1980, as amended, or who resigned or retired in lieu thereof. A Foreign Service Specialist separated for failure to receive a career appointment under section 306 may not re-apply to be a Foreign Service Specialist in the same skill code, but may apply for another skill code, or, to be a Foreign Service Generalist. Executive Branch agencies are barred by 5 US Code 3303 as amended from accepting or considering prohibited political recommendations, and are required to return any prohibited political recommendations to sender. In addition, as mandated by 5 US Code 3110, relatives of federal employees cannot be granted preference in competing for these employment opportunities. It is the policy of the Federal Government to treat all employees with dignity and respect and to provide a workplace that is free from discrimination whether discrimination is based on race, color, religion, sex (including gender identity or pregnancy), national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, or other non-merit factors. The Department of State provides reasonable accommodation to applicants with disabilities. Procedures vary by test type, and all candidates must request reasonable accommodations in advance. For more information visit https://careers.state.gov/faq-items/what-is-the-assessment-centers-policy-on-reasonable-accommodations-for-persons-with-disabilities-or-those-who-have-medical-conditions-or-other-needs-such-as-the-use-of-medical-devices-or-acc/.