Summary DCAA is ranked in the top third of the "Best Places to Work in the Federal Government." Responsibilities Assist the Equal Employment Office (EEO) Director and the EEO staff in processing complaints of discrimination and complaint-related documentation, and support to the EEO investigation process. Receives appeals of final Agency decision and final orders, prepares cases and coordinates receipt of briefs to ensure timely response. Serves as an EEO Counselor for the processing of basic EEO complaints of employment discrimination. Assist the Reasonable Accommodation (RA) program by tracking all requests. Serves as the records custodian, ensuring that official office records are maintained in accordance with record schedule and guidance. Assist with research and preparation of plans for implementing affirmative employment programs. Requirements Conditions of Employment Qualifications Specialized Experience for GS-07 (Developmental): One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-6 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience includes: Interpreting and applying regulations, procedures, and laws to provide guidance, complete tasks, and resolve issues efficiently; Demonstrated ability to work independently, prioritize tasks, and consistently meet deadlines; Proven communication skills, both oral and written; Solid understanding of administrative functions, contributing to seamless office operations; Reviewing and ensuring correspondence is complete, accurate and grammatical; Screening incoming calls and visitors, ensuring appropriate handling. Specialized Experience for GS-08: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-7 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience includes: assisting in analyzing and processing discrimination complaints; providing advice and guidance to employees and managers regarding EEO policies, programs, requirements and procedures; assisting in reaching and preparations of plans for implementing affirmative employment programs; reviewing correspondence for completeness, correctness, consistency, and grammatical accuracy, and proper coordination; and screening telephone calls and visitors, and responding to requests for information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of Education for Specialized Experience: For the GS-07 level, one (1) year of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements. For the GS-08 level, eighteen months of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements. Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application. Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above. Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education Additional Information DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, transit subsidies, and the opportunity to telecommute. This position is not covered by a bargaining unit. This position is Non-Exempt from the Fair Labor Standards Act. Additional Vacancies: This announcement may be used to fill additional positions within 90 days of the closing date. Initial Probationary Period: A one year probationary period may be required. Travel: Some travel is required. Travel is typically local; however, some overnight travel may be required. Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 90, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible? Military Spouse Preference (MSP): You may be eligible for MSP, if you are the spouse of an active duty military member and you are ranked among the best qualified for this vacancy. Reemployed Annuitant: does not meet the criteria. This vacancy does not meet the criteria identified in DoDI 1400.25 VOLUME 300, Section 3 for the appointment of annuitants. Veterans preference eligibles receive consideration regardless of their annuitant status. Applicants applying for more than one duty location: You will be considered for each location of interest until such time as you accept a tentative offer of employment. Applicants will no longer be considered for additional locations upon acceptance of a tentative offer of employment. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.