Summary Positions under this announcement are being filled using a Direct Hire Authority and a Recruitment Incentive is authorized for eligible, highly-qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov Responsibilities WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Austin Submission Processing Taxpayer Services Service Centers Kansas City Submission Processing Taxpayer Services Service Centers Ogden Submission Processing The following are the duties of this position at the full working level. Performs a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; timekeeping; and performing other support activity. Identifies and reviews Forms W-2 attached to Forms 1040EZ and 1040PC for conditions meeting Criminal Investigation criteria and code the returns appropriately. Prepares and maintains regular production/inventory reports/attendance records using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. Prepares special reports as directed. Reviews documents for specific requirements necessary for processing. Processes current year and/or prior year individual and/or business returns and related information. Periodically reviews filed material in the light of ongoing programs or special projects and determines if such material should be consolidated, have new classifications, be retired, etc. Requirements Conditions of Employment This position is not telework eligible and will require you to work in office for the full work week. If you are selected for the position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/ (https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement OR time of referral: BASIC REQUIREMENT: GS-04 To qualify for this position at this grade level you must: Have one (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS -03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school. Note: One full year of academic study is defined as 30 semester hours/45 quarter hours in an accredited junior college, college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in an accredited business, secretarial or technical school equaling 720 hours. OR An equivalent amount of combined education and experience. The equivalent combinations of successfully completed post-high school education and experience may be used to meet total requirements. BASIC REQUIREMENT: GS-05 You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties. OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited college or university. OR Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. For more information on qualifications please refer to OPM's Qualifications Standards. Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. Additional Information A 1-year probationary period is required. Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. This is a bargaining unit position. Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m. Swing Shift - Start and stop times between 2:00 p.m. and 1:30 a.m. Night Shift - Start and stop times between 6:00 p.m. and 6:00 a.m. Weekends - Could include Sat &/or Sun in conjunction with one of the above shifts A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $2,000 and will require a two-year service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement. Season is 3-5 months, 4-6 months, or 6-8 months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement. Relocation expenses - No This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-04, but if the position has career progression to GS-05, then you may move from a GS-04 to a GS-05 in as little as 1 year(s). This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement, 04/30/2025. This announcement will establish an inventory of applicants. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they come available.