Job Information
PingWind INC Business Analyst in United States
Business Analyst
Fully Remote
Job Type
Full-time
Description
PingWind is seeking a Business Analyst to support our Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human Centered Design, Configuration, Development, Integration support for VBA including project management, requirements elaboration, and design for the configuration, development, testing, and deployment for SaaS and PaaS solutions in support of VBA (e.g., Salesforce, ServiceNow, Pega, Microsoft Power Platform).
Responsibilities
Conduct user research and stakeholder engagement to understand and capture business needs using process workflow mapping, user stories
Conduct thorough analysis of current business processes and identify areas for improvement and automation
Create a product backlog of well-defined user stories with acceptance criteria
Manage product backlog to focus capacity on highest priority epics and user stories
Be a part of a multidisciplinary team to prioritize the work from concept to delivery
Support Scrum / Agile ceremonies helping drive team progress.
Ensure that products create value and meet business needs with evidence-based decisions and attention to detail
Understand opportunities and constraints across the business, technical architecture, and end-user needs
Support change management and product rollout including user acceptance testing, development of training materials, and product documentation
Partner with the project leadership to proactively communicate status, priorities, risks, and mitigation strategies for product delivery
Requirements
3+ years experience as an IT Business Analyst
Experience in software development using Agile/scrum frameworks
Excellent analytical and critical thinking skills
Excellent written and oral communication skills
Preferred Qualifications
Experience working with the federal government (VA experience preferred).
PaaS and SaaS product experience, Salesforce preferred
Experience using Jira
About PingWind
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington DC and Northern Virginia. www.PingWind.com
Our benefits include:
Paid Federal Holidays
Robust Health & Dental Insurance Options
401k with matching
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Employee Assistance Program through Sun Life Financial EAP Guidance Resources
Veterans are encouraged to apply
PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.