Position Summary:

The primary location of this position is on the main Cullowhee, NC campus.

The purpose of this position is to counsel prospective and current students/families on all aspects of financial aid, scholarships, and student accounts, as well as participate in outreach activities and presentations to encourage timely completion of the financial aid and scholarship application processes. This includes in-person meetings, open houses, FAFSA Day, phone and email conversations, and other venues as required.

Additionally, this position will process federal, state, and institutional financial aid, including: Completion of federal financial aid forms ( FAFSA ); verification and professional judgment of students’ financial aid applications; awarding of financial aid on behalf of the University utilizing Banner Student Information System.

This position will play an integral role in data integrity and will utilize various reporting methods to assure that all data and processes are run in a timely manner and that the office maintains a timeline.

This position requires a strong attention to detail and the ability to multitask.

Minimum Qualifications:

Minimum qualifications for the Assistant Director of Financial Aid position include graduation from an accredited four year college or university in business, education, higher education, administration, or an appropriate student services related field.

Must be eligible to work in the United States without sponsorship.

Preferred Qualifications:

Preference given to applicants with a Master’s degree and prior experience in higher education, specifically experience in the financial aid capacity. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background is a must with excellent oral and written communication skills. Knowledge of Microsoft Access and Excel preferred.

Special Instructions to Applicants:

Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire.

Please include cover letter, resume and a list references.

For questions or additional information, please contact Matthew Ellsworth at ellsworth@email.wcu.edu or 828-227-7290.