Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager.

Location...

This is a 100% remote position. The AR Manager must be located in the United States.

What you'll do...

• Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities.

• Assign collection tasks to team members in alignment with productivity tracking and established performance standards.

• Develop and implement corrective action plans if minimum productivity standards are not met.

• Generate and analyze insurance A/R reports related to mental health billing.

• Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days.

• Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days.

• Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments.

• Handle complex outstanding accounts and drive timely resolution.

• Collaborate with the Billing Manager to analyze department trends and recommend operational improvements.

• Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed.

• Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity.

• Assist with month-end procedures and reports as needed.

What you'll need...

• High school diploma or GED required

• Minimum 5 years of work experience in similar position required

• Medical Billing & Coding Certification is highly preferred

• Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred.

• Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management

• Bilingual in English and Spanish is a plus

• Ability to read and interpret various insurance companies' EOBs from various insurance providers.

• Proficient in iOS, Google Suite and/or Microsoft Office Suite.

• Above average writing and verbal communication skills

• Detail oriented with solid organization and time management skills