Description

We are currently seeking a dedicated and meticulous Office 365 System Administrator to join our team in Vienna, VA. The ideal candidate will be responsible for the management and maintenance of our Office 365 applications, with a focus on setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment.

Key Responsibilities:

• Setup of New Users : Provision new user accounts and profiles, and manage Office 365 licenses.

• User Maintenance : Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.

• System Enhancements : Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.

• OneDrive Maintenance : Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.

• Microsoft Exchange Support : Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.

• Customer Service : Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.

• Collaboration Tools Management : Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.

• Security : Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.

• Documentation : Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.

• End-User Training : Provide training and support to end-users on Office 365 capabilities and best practices.

• Technical Support : Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.

• Compliance : Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Qualifications

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

• Minimum of 4 years of experience in Office 365 administration, including Exchange, OneDrive, and SharePoint.

• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.

• Experience in user account management and Microsoft Exchange mail services.

• Ability to troubleshoot and resolve technical problems promptly.

• Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.

• Must possess or be eligible to obtain a security clearance.

Preferred Qualifications:

• Microsoft Office 365 certifications are highly desirable.

• Experience working within classified government or military environments.

• Familiarity with hybrid Exchange environments.

Additional Requirements:

• Must be a US citizen eligible to work in a classified setting.

• Excellent verbal and written communication skills.

• Detail-oriented with strong organizational skills.

• Ability to prioritize tasks and manage time effectively.

Note: This position requires on-site work in Vienna, VA; no remote work options are available for this role. Applicants must be willing to undergo a background check and comply with all requirements related to working in a secure, classified environment.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2414588

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability