Administrative Support Technician On-Call, Health Services (Work Life Balance!) (Reopened)

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Administrative Support Technician On-Call, Health Services (Work Life Balance!) (Reopened)

Salary

$22.94 - $30.74 Hourly

Location

Various Deschutes County Locations, OR

Job Type

On-call, no benefits

Job Number

2024-00126

Department

Health Services

Opening Date

09/12/2024

Closing Date

Continuous

Bargaining Unit

AFSCME

• Description

• Benefits

• Questions

Summary

ABOUT THE DEPARTMENT:

Deschutes County Health Services supports over 400 staff in Behavioral and Public Health programs working to promote and protect the health and safety of the community in a broad variety of community-based settings.

Deschutes County Behavioral Health (DCBH) is the Community Mental Health Program providing safety net and core clinical services for community members in Deschutes County dealing with mental health and substance use conditions. DCBH is also a Certified Community Behavioral Health Clinic (CCBHC). As such, DCBH relies on multi-disciplinary teams to provide innovative, evidence-based, recovery-oriented services in behavioral healthcare settings co-located with physical health providers.

To hear from staff about working at Deschutes County Behavioral Health, please click HERE. (https://vimeo.com/683937354/cce8815902)

ABOUT THE COUNTY:

We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you’ll consider joining our talented team.

ABOUT THE JOB:

This on-call floater position will provide Deschutes County Health Services office/front desk support as needed at five locations in three cities – Bend, Redmond, and La Pine. We are seeking a reliable and compassionate individual to join our team as an on-call front desk receptionist. The ideal candidate will be a detail-oriented, hardworking, and friendly person who enjoys working in a fast-paced healthcare environment and enjoys the variety that comes with working in various clinics across Central Oregon.

As an on-call receptionist, you will provide administrative support to multiple clinics, interact with diverse employees and clients, and be prepared to cover shifts on short notice. Deschutes County regularly relies on its on-call employees to fill in, providing the individual who accepts this position an opportunity to work with a variety of people and locations, while still encouraging a healthy work-life balance and providing opportunities for career growth. Duties include but are not limited to reception, scheduling, medical records management, and insurance processing and verification at any of our five locations. The incumbent will provide support to clinical and supervisory/management staff and a widely diverse community and client base through verbal or written communication, in-person contact, email, and phone.

The incumbent may be asked to work at Health Services locations throughout the county in Bend, Redmond, and La Pine.

Key Responsibilities:

• Performing a variety of clerical functions to support County operations.

• Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files, and databases.

• Reviewing documents for accuracy, completeness, and compliance with requirements.

• Establishing and maintaining cooperative working relationships with co-workers.

What You Will Bring:

Knowledge of or experience with:

• Techniques for dealing with the public, in person and over the telephone.

• Business and personal computers, and specialized software applications.

• HIPAA regulations and procedures.

Skill in:

• Communicating effectively verbally and in writing.

• Understanding and explaining rules, regulations, codes, laws, and ordinances.

• Interpreting a variety of technical instructions and program requirements.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent viaemail and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clickingHERE (https://www.governmentjobs.com/careers/deschutes/classspecs) .

Compensation

$22.9389 to $30.7405 per hour. There are no County benefits with this position. This position is available immediately.

This position has been repoened until filled.

Minimum Qualifications

• High school diploma or GED equivalent;

• AND two (2) years of administrative support experience;

• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Previous experience working with Electronic Health Records Systems (EHR).

• Bilingual in English and Spanish communication.

Necessary Special Requirements

Driving is a requirement for this position. Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

NOTE:Per OAR 407-007-0000 to 407-007-0100 (https://www.oregon.gov/DHS/BUSINESS-SERVICES/CHC/Documents/crim-records-abuse-rules-dhs-employees-volunteers-contractors-407.pdf) this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County’s employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please clickHERE (https://www.oregon.gov/dhs/BUSINESS-SERVICES/CHC/Documents/DAS%20Criminal%20Records%20Checks%20rules%20eff%202016%20Jan%204.pdf) to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Must be willing to work a flexible schedule when necessary, to meet client and department needs.

Deschutes County is proud to be an equal opportunity employer. We strive to build an inclusive environment that encourages, supports, and represents the diverse voices and needs of our communities. All are encouraged to apply - we welcome diverse perspectives and experiences.

If you are a veteran and would like to apply for Veterans' Preference, please click HERE (https://www.deschutes.org/hr/page/veterans-preference-information-and-instructions) for information.

Excellent County benefit package when eligible.

Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents

• Accidental Death and Dismemberment Insurance

• Long-term Disability Insurance

• Employee Assistance Program

• Retirement Program through Oregon PERS

• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program

• 457 Deferred Compensation Program

• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visitwww.deschutes.org/hrand click on Employee Benefits.

01

This position requires a high school diploma or GED equivalent; AND two (2) years of administrative support experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Do you meet the requirements as listed above?

• Yes

• No

  02

  Please describe how you meet the minimum qualifications as listed above. Be specific with regard to education and years of experience.

  03

  Preference will be given for previous experience working with an Electronic Health Records System (EHR). Do you have experience working with an Electronic Health Records system (EHR)?

• Yes

• No

  04

  If yes, please describe this experience in detail.

  05

  Preference will be given for bilingual in English and Spanish. Do you speak and/or write in English and Spanish?

• No.

• Yes, I speak English and some Spanish.

• Yes, I speak English and Spanish fluently.

• Yes, I speak and write in English and Spanish.

  06

  Are you able to meet the requirements of the position with or without accommodation?

• Yes

• No

  Required Question

Agency

Deschutes County Human Resources

Address

1300 NW Wall Street Suite 201Bend, Oregon, 97703

Phone

(541) 388-6553

Website

https://www.deschutes.org/jobs

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