Job Information
Clark College Part-time Retail Clerk 1 - Bookstore in Vancouver, Washington
Clark College is currently accepting applications for three part-time, permanent hourly Classified Retail Clerk 1 positions to work approximately 17 hours a week. These positions support the Bookstore and will work in multiple of the following areas: Cashier, Textbooks, Receiving, Web Processing, and General Merchandise.
Hours may vary between 0-30 hours per week depending on the quarterly fluctuations of the department. Hours vary Monday-Friday, between 6:30 am and 6:30pm with the possibility of working beyond those hours for occasional evening and weekend shifts. The work may be sporadic. During peak times, such as start of term, work will be more frequent. During slower times, there may be weeks with little to no work hours (example: we may work you the first two weeks of the term several days but have no hours for you for several weeks following).
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES:
- Greet, welcome, and assist all store guests.
- Provide exemplary customer service to a diverse population: in-person, via email and over the phone.
- Pull/verify correct items on web orders, prepare for processing.
- Process sales transactions, web orders and refunds to include complex and nuanced transactions.
- Assist supervisors with data entry, purchasing, record keeping, inventory, receiving, and other clerical support as directed.
- Be knowledgeable and informed regarding products and services offered by each department and the store.
- Assist with customer inquiries regarding course materials and other store products and services.
- May make on-campus deliveries.
- Under general supervision, receive, prepare and shelve merchandise for resale.
- Set up tables, display fixtures and keep store areas clean and orderly.
Perform other duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
- High School diploma or equivalent.
- Proficiency and a working knowledge of Microsoft Office applications: Word, and Outlook.
- Proficiency and a working knowledge of internet navigation with varied search engines.
- Reliable transportation to and from work.
- Receiving department positions may make on-campus deliveries with electric college delivery cart. For those positions, a valid driver's license, proof of auto insurance and a clean driving record are required.
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JOB READINESS/WORKING CONDITIONS:
Flexibility and willingness to work a variety of hours to meet business needs
Ability to work with minimal supervision and willingness to learn new processes as it relates to duties.
Ability to prioritize and meet deadlines, while maintaining accuracy and attention to detail.
Ability and willingness to bend/stoop/stand/sit for the length of the shift and lift up to 50 lbs.
Ability to maintain the cleanliness and presentation standards of the business.
Ability to learn and operate the inventory management system as it relates to duties.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted which inc