Location: Vancouver, Washington * Type: Contract * Job #7924 Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This Operations Analyst position will provide high-level support to the Transmission Technology Operational Virtualization organization. Responsibilities include collaborating with technical Subject Matter Experts to develop service and asset strategies, analyzing business operations, and documenting processes. This role requires gathering and evaluating information to perform gap analysis, identify solution alternatives, and draft procedures. The ideal candidate will be motivated, collaborative, and adept at managing shifting priorities in a fast-paced environment. This full-time position is located in Vancouver, WA. Pay Rate: $44.16 - $63.09 Benefits: * Paid holidays: 11 * PTO: Starting at 10 days * Sick Leave: Up to 56 hours per year (prorated based on start date) * EAP: Employee Assistance Program * Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) * Other benefits include the following: Calm App, Access Perks Responsibilities: * Strategy and Planning Support: * Apply knowledge of industry frameworks (IT Infrastructure Library (ITIL), National Institute of Standards and Technology (NIST), LEAN, Information Asset Management (IAM), International Organization for Standardization (ISO)) and Federal Regulatory Standards and Processes including Office of Management and Budget (OMB), Department of Energy (DOE), Federal Information Security Management Act (FISMA), North America Reliability Cooperation - Critical Infrastructure Protection (NERC CIP) to strategic efforts, TT frameworks, systems and business mapping, and associated procedures and processes. Regulatory and security requirements must be included in all proposed options, recommendations, documentation and frameworks. * Conduct interviews and research to determine IT (Information Technology)/OT (Operations Technology) business requirements and translate them into potential future opportunities for strategic initiatives. * Collaborate with TT system owners, administrators, and users to document / map deep dive into the various Transmission Technology systems, system dependencies, primary function, additional / potential functionality, interconnecting systems, system owners, administrators and users, and the business functions each supports. * Identify gaps in system owners, SMEs and collaborate with management and executives to address and document gaps. * Identify any duplicated system functionality and collaborate with SMEs, management, and executives to address and document resolution. * Clarify and document business and organizational strategies, plans, functions, services, and processes. * Provide input, options and weighted recommendations to TTO and TT leadership in developing service strategies, processes, and deliverables. * Draft long-range strategies and goals for TTO in alignment with TT and goals; present options and weighted recommendations to manager and Transmission executives for review and further direction or approval. * Work with outside consultants, as requested, on a variety of company and organizational efforts such as asset management and workforce modernization. This work may include deep dive research and documentation, providing necessary information, or collaborating on recommendations for Transmission and leadership. * Provide input and recommendations for alignment of service strategies with cross-organizati To view the full job description,