Job Information
Volcom Retail Manager - Volcom in Vacaville, California
From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries. With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like. We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way. Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital. This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.
What you’ll do:
Operations
Act as a liaison between the corporate and store teams, communicate with other stores and District Manager to share best practices
Achieve store sales goals and drive sales through targeted and measured activities
Manage store opening/closing procedures. Hold keys to the store and maintain a high level of responsibility for store security and standards
Monitor sales and motivate team to hit forecasted goals
Merchandise and maintain company standards of all product on the floor
Monitor and control shipment and inventory, including transfers and markdowns
Direct and coordinate proper placement of items on sales floor and of back stock once received
Review and track sale records and reports to project sales
People/Talent Management
Manage your team by guiding, directing, and motivating them
Develop your team by recognizing talented staff and developing them for growth within the company
Conduct annual performance reviews and address any ongoing performance issues. Partner with HR on employee relations issues, terminations, etc
Recruit, hire, and train team members
Track store payroll budget, timecards, and scheduling, adjust schedule according to needs of the business
Uphold company policies, procedures, and corporate directives
Facilitate team meetings when needed
Brand
Build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Store Team and Customers
Resolve customer service issues and maintain a high-quality guest experience
Represent brand with actions and knowledge of products
Cultivate a fun, organized, efficient work environment and lead by example
Perform other duties as assigned
What you’ll need:
2-5 years of experience as a Store Manager in a retail/apparel setting required
2-5 years of hiring, recruiting, and training of retail team required
2+ years’ visual merchandising experience preferred
Familiarity with the brand and action sports industry
Interpersonal, customer service, reporting and basic math skills
Be an effective team player
Strong people management skills
Strong leadership skills
Strong ethical behavior
Strong computer and POS system experience
Strong sales knowledge and training
Perks:
Discounted merch
Fun work environment & team
401k with employer match (based on eligibility)
Job Requirements:
Flexible schedule; ability to work days, nights, weekends and holidays
Ability to transport and position a minimum of 10 lbs
Ability to constantly move within the store and backroom
Ability to stand (or remain in a stationary position) for long periods of time
Excellent communication with customers, store team, and corporate (in-person, phone, and email)
Communicate in a professional manner and provide direction/coaching to team
Ability to review and analyze reports
Problem solving and critical thinking/comprehension
Liberated Brands is committed to fair and equitable compensation practices. The pay range for this role will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.
If you are unable to complete this application due to a disability, please contact Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or ADAaccommodations@liberatedbrands.com.