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Suny Polytechnic Institute Student Account Assistant in Utica, New York

Location: Utica, NY Category: Professional Posted On: Mon Mar 24 2025 Job Description:

Description of Duties:

The primary responsibility is to counsel students on the integration of the student's billing records and the financial aid award as it relates to the student's liability and responsibility with the institution. The positions involves heavy contact with the students and will involve all aspects of student communication - in person, telephone and written.

  • Direct student contact, counseling students on status of accounts.

  • Accepting payments, assisting students with online bill pay and payment plans, and preparing related reconciliation reports.

  • Processing third party billings.

  • Determining waiver eligibility for students and posting appropriate waivers on student accounts.

  • Assist department with reconciliation reporting and processing.

  • Other duties as assigned.

Salary: $50,000 - $55,000

Benefits: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/UUP-FT-Benefits-at-a-Glance.pdf

Job Requirements:

Minimum Requirements:

  • Bachelor's degree in Accounting/Finance and one year of experience OR Associates degree in Accounting/Finance and three years of experience

  • Accounts Receivable/Collections management experience

    Additional Information:

Closing date for receipt of applications: until position is filled

SUNY Polytechnic Institute offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance.

As an Equal Opportunity / Affirmative Action employer, SUNY Polytechnic Institute will not discriminate in its employment practices due to an applicant's race, creed, religion, color, citizenship, national origin, sex, age, sexual orientation, predisposing genetic characteristics, gender identification or expression, genetic information, familial status, marital status, pregnancy, status as a domestic violence victim, criminal conviction, disability, military status, disabled veteran, recently separated veteran, Armed Forces Service Medal veteran, active duty or wartime campaign badge veteran, or other characteristic as protected by law. Please feel free to review your equal employment opportunities protections and laws pertaining to these protections at https://www.dol.gov/general/topic/discrimination

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and disclosures regarding the College's current campus security policies. The SUNY Polytechnic Institute Annual Security Report is available in portable document format [PDF] by clicking this link:

https://sunypoly.edu/sites/default/files/Clery Report 2024 - Uticaw covers.pdf (https://sunypoly.edu/sites/default/files/Clery%20Report%202024%20-%20Uticaw%20covers.pdf)

Inquiries regarding the application of Title IX and other laws, regulations and policies prohibiting discrimination may be directed to the Title IX Coordinator TitleIX@sunypoly.edu at SUNY Polytechnic Institute. Inquiries may also be directed to the United States Department of Education's Office for Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. (646) 428-3800; Email OCR.NewYork@ed.gov.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov (%20info@oer.ny.gov) .

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