If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first. We’re looking for a Support Service Specialist to join our team! At Mosaic, we empower people to live as independently as possible. As a Support Service Specialist, you’ll oversee the quality aspects of individuals served in our intermediate care facilities, focusing primarily on quality, clinical and compliance outcomes. Who will love this job: * A natural helper - You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own. * A collaborator- you know that cross-functional teams come up with the most successful solutions * A creative problem-solver - you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments * A mediator - you’re a catalyst for building trusting relationships, naturally drawing people together while remaining calm and focused, even in emotionally charged situations What YOU’LL Do: * Participate in maximizing employee engagement by supporting direct support teams with adequate training and coaching * Coordinate and direct the delivery of habilitative services with regulatory requirements * Oversee the development of individual-centered programs and monitor the quality of services delivered SCHEDULE: Days, 40/hr week, OnCall responsibilities - flexibility is essential as some hours may be outside typical business hours to meet the needs of the department/agency. What YOU’LL Need: * You’re comfortable and even thrive in fast-paced environments where you learn something new every day * Bachelor’s Degree in Psychology, Special Education, Human Services or related field * Minimum One year of experience working with individuals with developmental disabilities required. * Strong background in performing habilitative services in a thoughtful and purposeful manner * Ability to adapt and be agile as needed in a fast-paced environment * High intrinsic motivation to serve others through an individual-centric operations method * Experience working in an intermediate care facility for individuals with intellectual disabilities and may require QIDP certification where needed. What YOU'LL Get: * Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind. * Education Assistance to further your education or develop your career * Health, Dental, Vision, Prescription options available * Professional & Personal Development Opportunities * 403b Retirement Plan * Paid Time Off that starts accruing your first day Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled