This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12178428 Data Management and Engagement Coordinator - UI Research Park/EnterpriseWorks

UI Research Park/EnterpriseWorks

Located on campus, the Research Park at the University of Illinois Urbana-Champaign is a technology hub for corporate research and development operations and startup companies. Within the Research Park, there are more than 120 companies employing students and full-time technology professionals.

Job Summary

The Data Management and Engagement Coordinator role for the EnterpriseWorks business startup incubator and the University of Illinois Research Park (RP/EW). The position supports the ongoing efforts to organize performance metrics, execute economic development projects, and support event management. The role provides data and reporting functions that organize key performance metrics, client information, and economic indicators. This position leads economic development research through collection and analysis of data from startup companies, incubator programs, and technology commercialization activities. This position will support the reporting and storytelling regarding data, in a variety of platforms including visualizations and written reports. The position will achieve these results through strong quantitative analysis, research skills, marketing programs, and communication. This role curates and documents the knowledge of the Research Park operations. This Coordinator will be responsible for providing program administration support for events and activities for the University of Illinois Research Park and EnterpriseWorks. Corporate engagement and entrepreneurial programming leverages university assets to build regional economic ecosystems that support innovation and high-growth entrepreneurship, resiliency, and inclusiveness.

Duties & Responsibilities

• DATA MANAGEMENT - 55%

  Act as primary Salesforce administrator and the primary resource/asset for RP/EW users.

  Lead collection, aggregation, and secure storage of economic development and performance information. This data includes information from technology commercialization, incubation, entrepreneurship, and research park activities as well as metrics about EnterpriseWorks/Research Park performance, client employee data, company milestones, and external funding.

  Maintain, standardize, and update databases and tools utilized by the incubator/Research Park, this includes use of Salesforce as a customer relationship management (CRM) system, UI Webtools for event tracking, Microsoft Excel, and other reporting tools.

  Participate in and support the data management of all internally and externally sourced data.

  Lead the development of advanced survey instruments and execution to assure accuracy of data collection.

  Use data for storytelling and showcasing the outcomes from entrepreneurship programs, startup successes, corporate innovation, and technology community engagement. Support the transformation of data into information by developing and designing visualizations and other reporting that generates audience engagement and understanding of outcomes.

• ENGAGEMENT - 45%

  Provide support for corporate engagement through events execution & programming targeting full-time professionals and interns working at corporate sites within Research Park.

  Provide support for entrepreneurial programming through events execution targeting startup companies located within the EnterpriseWorks tech incubator.

  Produce event analytics for participation by employee type, functional benefits to mission.

  Prepare budget planning for engagement programs.

  Use effective communication skills and ensure privacy/confidentiality in the process of collaborating with, supporting, advising and educating customers and team members when handling sensitive data.

  Use creative problem solving and strategic thinking to prevent and solve problems, seeking help from others as appropriate. Creates new solutions and data management tools to help improve performance of operations and improve knowledge exchange.

  Serve as a liaison with other University units, departments, and various internal/external partners regarding data and record management.

  Supervise student staff on related projects.

  Perform other duties as assigned.

Minimum Qualifications

Bachelor\'s degree in business, data analytics, or related field.

Demonstrated event management experience, including large program planning

Demonstrated technical skills in database and cloud-based systems with a thorough understanding of the type of data and the relational database a CRM uses to effectively query and report on the data.

Demonstrated experience with business/client interactions: corporate, startup, client management.

Preferred Qualifications

Salesforce Administration Certification.

Salesforce Business Analyst Certification.

Experience with data visualization tools such as Tableau or Power BI.

Project management skills including an ability to rea