Description of Work:

The Sr. Fraud Analyst specializes in researching and analyzing customer account activity, identifying irregular patterns; recognizing potential cases of fraud and to prevent future fraud.

Major Duties and Responsibilities

Leverage data and analytics to uncover patterns, trends and insights to mitigate and prevent fraud. Apply strong analytical skills in the assessment of fraud and transactional data. Exercise good judgement to independently resolve problems that require in depth investigation and/or research. Utilize fraud detection software to manage fraud investigations. Fosters a culture of accountability, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of controls. Interview and elicit information from customers and/or staff to resolve questions. Complete fraud case investigations, including but not limited to writing reports and documenting evidence and findings. Track monetary fraud exposure for each case assigned including but not limited to potential loss, prevented loss, actual loss, and recovered loss. Create Suspicious Activity Reporting (SAR) narratives for cases in which regulatory reporting is applicable. Maintain adherence to alert and case timeframes as defined by bank policy and procedures. Perform quality assurance reviews on peer work output related to fraud alert acknowledgement and cases. Act as a mentor and assist in the training of individuals within the group when needed. Builds and maintains relationships between outside departments, cultivating a culture of collaborations, transparency and mutual success. Develop documentation related to various fraud trends to enhance corporate polices and/or procedures. Create fraud trend reporting and analysis at the direction of management. Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and processes. Stays abreast of changing fraud patterns or regulations in the field. Assists with creating and implementing procedures relating to fraud monitoring.

Non-Essential Responsibilities:

Perform other related functions as required by the manager.

Minimum Qualifications:

Bachelor's degree in finance/ related field or equivalent experience and minimum 2 years Retail Banking/ Risk Management experience; or minimum 4 years Retail Banking experience will be considered. 2 years previous e-commerce fraud prevention, investigation, or retail fraud prevention experience. Knowledge, Skills and Abilities:

In-depth knowledge of bank operations and procedures required. Advanced knowledge of banking, including check, ACH, Merchant Capture, wire, and other payment channel operating rules. Self-starter with demonstrated ability to work both independently and efficiently. Outstanding time management and interpersonal skills, and the ability to work with all levels in the organization. Possess excellent oral and written communication skills. Requires the discretion to handle highly confidential and sensitive material. Must be organized, detail oriented; exhibit flexibility and willingness to work at rapid pace. Excellent critical thinking and problem-solving skills. Proficient in Microsoft Office (i.e., Excel, Word, PowerPoint, and Outlook) with an aptitude for learning other systems. Experience with Verafin Fraud and BSA/AML software is preferred. Finds a high-volume, dynamic, and team-focused environment engaging.

Pay Range: $65,000 - $75,000

Hours: 37.50

This is a non-exempt position, eligible for overtime if hours worked are over 40 hours.

The actual compensation will be based on qualifications, experience and other factors permitted by law.

EOE, including disabled/veterans