Product Validation & Training Support Specialist - Food Safety Industry

Union, MO

Onsite

Step into a world where your work as a Product Validation & Training Support Specialist at Romer Labs doesn’t just mean a job well done, but a step towards a safer, healthier future. Your role is pivotal in ensuring the integrity of the food industry, providing the technical backbone and customer support that upholds our highest standards.

This is for our Romer Labs division which offers a broad range of innovative products and services covering mycotoxins, food pathogens, food allergens, gluten, GMO, veterinary drug residues and melamine. www.romerlabs.com

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Responsibilities:

• Deliver technical support, including on-site visits, to ensure customer satisfaction, empower sales personnel, and enhance the capabilities of customer service teams.

• Manage and execute validations and applications, promptly fulfilling customer inquiries and requests.

• Troubleshooting by utilizing laboratory techniques and computer software to carry out experimental protocols and accurately document outcomes.

• Facilitate hands-on product training sessions for both customers and internal staff, guaranteeing correct and effective product use.

• Play a pivotal role in the rollout of new products by contributing to validation studies, overseeing beta site testing, and leading educational initiatives for staff and customers.

  We bring:

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;

• A space to grow by encouraging and supporting curiosity and an open mindset;

• A culture that prioritizes safety and well-being, both physically and mentally;

• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;

• A flexible work environment that empowers people to take accountability for their work and own the outcome;

• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

  You bring:

• Bachelor's degree in science related field

• 1-2 years’ prior experience in laboratory setting preferred

• Ability to multitask and effectively prioritize daily tasks

• Ability to travel 30%

  dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

  As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

  Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

  We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

  About dsm-firmenich

  As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com

  Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

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