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FirstService Residential Director of Facilities in Union City, New Jersey

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm.We'reall about our associates, and as we continue to grow,we'relooking for even more quality people who share our dedication to doingwhat'sright, improving residents' quality of life, building greatrelationships,and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.Â

Who We Are: FirstService Residential is the largest manager of residential communities in North America, overseeing more than 5,600 properties and over 1.3 million residential units. FirstService generates more than$2.3 billionin annual revenue and has more than23,000 employeesworldwide. More information is available atwww.firstserviceresidential.com.Â

FirstService Residential is currently seeking an experienced Facilities Director for a luxury Coop building inthe Hudson County area of NJ.ÂÂ

The corporation is a unique, all-inclusive community of 500 +/- apartment units in a high-rise tower. Numerous building amenities andcommon areasincluding 24-hour concierge,doormen, package room, gym, community room, parking garages, swimming pool, garden plaza, etc.Â

Primary Responsibilities : Provide the highest level of customer service and support for all aspects of property maintenance and operations. Manage all aspects of in-house staff, outside service providers, andbe responsible forall building operations, maintenance, repairs/restoration,housekeeping,and resident services. Must be able to oversee other building professionals, construction service providers, all aspects of MEP, structural, HVAC, elevators, and other building operational components.Â

Additional Responsibilities: Â

  • Oversee the efficient operation and maintenance of the building complex, ensuring all buildings systems, equipment, and grounds are properlymaintained. Ensure compliance with relevant codes, industry standards, and best practices for facility operations and maintenance.Guaranteesthat proper safety precautions are taken for personnel, residents, guests,property,and equipment according to Association policies and proceduresat all times.Â
  • Assistsin the preparation of annual operating budgets and monitors and controls expenses of the Maintenance Department.Â
  • Regularly inspects the entire property, assessing its physical condition and taking necessary steps to maintain safe and efficient operations. Evaluates the age, condition, and lifespan of building systems and equipment to identify repair requirements and capital investment needs. Prepares detailed reports documenting inspection findings, completed tasks, and outstanding maintenance needs.Â
  • Develops and executes plans, systems and procedures for all building maintenance and improvements. Implements daily, weekly, monthlyquarterlyand annual checklists and calendars documenting required maintenance of all aspects of physical systems and infrastructure of the complex and grounds.Â
  • Initiates,organizes,andsupervises all building operations and makes improvement recommendations asappropriate. Evaluates andassistsresidentsregardingWork Orders and building projects.Â
  • Oversees that all external repairs and alterations receive approval from the Community Manager. Maintains vigilant supervision over all authorized work.Â
  • Inspects the work of all individuals being supervised to assure that all efforts meet the corporations and trade standards.Establishthat all employees and trades workersconductsthemselves according to corporation policies.Â
  • Secureand verifythat all required work permits and authorizations are in place for any in-house and contracted work prior to the commencement of work.Â
  • ÂServes as the primary interface between Corporation and Municipal Building Departments and State and Local officials.Â
  • Develops and advertises specifications for any contracted services. Receives and reviews proposalsin accordance withthe established bidding procedures.Work with the appropriate professionals to assist in preparation of technical specifications and contracts consistent with budget constraints and directives.Â
  • ÂParticipates in contract review,inspection,and administration. Coordinates with Board of Directors, Community Manager, Management Staff, Consultants and Legal Counsel as needed.Â
  • Oversees the ordering,purchasing, inventory controls and supply levels. Keeps a highly organized maintenance shop and all other storage areas and employee and resident areas.Composeand submitsbudget recommendations; continually evaluates all phases of building operations to enhance operating efficiency and maximize cost effectiveness.Â
  • Responsiblefordocumentingall physical elements,systemsand equipment of the complex.Regularly reviewsdocumentationto serve astraining toolsfor existing and new maintenance staff.Â
  • Responsible for the overall direction, coordination and evaluation of the Maintenance Department, Porter Staff and Concierge Desk Staff/Package Room Staff. Reviews, plans, and coordinates all job assignments, job descriptions, sets work priorities, makes cost-effective assignmentdecisionsand ensures the completion of projects ina timely,efficientand effective manner.Â

  • Tasked with supervising,developingand training staff. ÂConduct weekly supervisor meetings to resolve any issues and coordinate departmental communications.Â

  • Manageand supervise all building maintenance, housekeeping, porter, concierge desk and tenant services. Effective control andutilizationofmanpower, materials and equipmentallocatedto them for a specific task.Â
  • Responsible for interviewing, hiring, and training employees; planning,assigningand directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving issues.Â

  • Maintains accessibility to all residents and community staff through high visibility and excellentverbal, written and in personcommunications.Â

  • Be available to respond to emergencies at the property asnecessary;including weekends, holidays, etc. Weekend inspections may be necessary and evening meetings and other events asrequired.Â
  • Brief the Community Manager daily and provide Action Plans on the status of projects, staff effectiveness and ongoing operations.Â
  • Maintains safe practices and procedures; assures compliance withappropriate safetypractices and procedures; drives the maintenance safety program and provides safety training for all staff.Â

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Requirements: Â

  • Bachelor's degree in applicable field or a combination of education and relevant experience in Facilities Management capacity. 5-10years'experiencein facilities maintenance and operations management in a supervisory capacity.Â
  • Clear strengths in MEP, HVAC, traction elevators, fire alarms, suppression systems, pumps, valves, motors, switches,timersand controls, etc.Â
  • NJ Black Seal Boiler Operator License or ability to obtain one.Â
  • Strong technology knowledgeÂÂ

  • Administrative experience, organizational ability, supervisory skills,strong communicationability and proficient in report writing.Â

  • Computer and electronic mail literacy isrequiredtoinclude:Word, Excel, andabilityto quickly learn other technology platforms (i.e.database, time clock, etc.).Â

  • Capable of interpreting codes, regulations,standards,and governing documents of the Association.Â

  • Consistent,dependableandaccuratein carrying out responsibilities to a successful completion.Â

  • Professional appearance and an aptitude for public relations towards staff, residents, officials, vendors, etc.Â
  • Prior experience in high-rise facility management, community management or governance is desired. LEED accreditation is a plus.Â

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