Description

We are in search of a Customer Service Representative to be part of our team in the Real Estate & Property industry. This role is based in Tustin, California and offers a short term contract employment opportunity. The selected candidate will play a crucial role in communicating with potential residents, providing them with necessary information about properties, and maintaining an accurate record of all customer interactions.

Responsibilities:

• Engage with potential residents through emails and phone calls to provide comprehensive details about the properties they are interested in.

• Ensure the maintenance of detailed records of customer interactions and queries.

• Regularly update customer accounts as per requirements.

• Follow up with customers to ensure their satisfaction and resolve any pending issues.

• Utilize Microsoft Excel and other Microsoft Office applications to perform data entry and manage customer information.

• Exhibit proficiency in handling both inbound and outbound calls.

• Manage customer service within a call center environment, ensuring all customer queries and concerns are addressed promptly.

• Schedule appointments and manage order entries as part of the role.

• Leverage skills in property management to provide the best customer experience.

• Ensure all email correspondence with customers is handled professionally and promptly.

Requirements • Demonstrated experience in a customer service role, preferably within the Real Estate & Property industry

• Proficiency in answering inbound calls with a high level of detail orientation and efficiency

• Prior experience in a call center environment, providing customer service

• Exceptional skills in data entry with an emphasis on accuracy and speed

• Ability to handle email correspondence in a detail oriented and timely manner

• Experience in handling both inbound and outbound calls, ensuring customer satisfaction

• Proficiency in Microsoft Excel for data management and reporting

• Proficiency in Microsoft Word for documentation and correspondence

• Demonstrated experience in order entry, ensuring all customer orders are processed accurately

• Ability to schedule appointments efficiently, optimizing the use of resources

• Experience in property management, demonstrating an understanding of the industry's unique customer service needs TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .