This position is for a Mortgsge Collection Specialist with a company located in Tupelo.

Summary: This position will generate borrower phone calls regarding outstanding delinquent mortgage loans and seek resolution to the delinquency.

Principal Duties and Responsibilities: Contact mortgage borrowers via telephone and written or electronic communication using a manual list while obtaining all of the necessary permissions. Transfer phone calls to other Servicing departments when appropriate to assist the borrowers with other mortgage related questions or concerns. Record information about the financial status of borrowers and the status of collection efforts. Arrange for debt repayment or establish repayment schedules based on the borrower's financial situation. Responsible for complying with federal, state and local regulations pertaining to real estate collections, foreclosure and bankruptcy practices. Collectors will be responsible for inputting results of conversations into the Fiserv Loan Serv platform. Responsible for obtaining the appropriate compliance training including Fair Debt Collection Practices Act, Telephone Consumer Protection Act, Information Security, etc.

Education and Qualifications: Excellent verbal and written communication skills. Proficient in the use of Microsoft office and their associated suite of product. Ability to multi-task while meeting strict deadlines. Outstanding time management. Sound decision making skills.

Motivations: Self-Starter - Inspired to perform without outside help

Education: High School (required) Bachelors of Finance (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.