This is a Job Description for a General Mechanic / Service Shop Technician in Tupelo, Mississippi

Summary: The General Mechanic/Service Shop Technician position is responsible for set up, repair, service, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered construction equipment.

  This is a skilled technician position working largely independently or with guidance from service mentors.

  The General Mechanic/Service Shop Technician reports to a Service Shop Manager, and serves customers located in company service shops.

Duties & Responsibilities: Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities. Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, protective clothing and footwear as required by the job. Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance always, meeting all Company standards for professionalism. Keep the Manager continually appraising to assist in answering customer questions and problems when necessary.

Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

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Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred.

  High school diploma or equivalent required. Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines. Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required. You must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches. Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus. Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.

 Excellent communication skills. Demonstrate technical knowledge of construction equipment and/or engine mechanical failures. Demonstrated analytical problem-solving skills. Possess and maintain a current, valid state driver's license.

  CDL may be required for some field positions.

Equal

Opportunity/Affirmative Action Employer.