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Robert Half Systems Adminstrator in Tucson, Arizona

Description

Overview:

Robert Half is looking for a Systems Administrator in our Tucson, Az region. The Systems Network Administrator is responsible for all back-office systems, server virtualization, and infrastructure. This role requires close collaboration with the Help Desk Services, DevOps Services, and Infrastructure and Security Services Teams to ensure reliable and timely delivery of practical technical solutions. The role is that of a technical contributor, works collaboratively with other team members, and is responsible for delivering solutions that meet the needs of the business. The strength of the role is to technical expert across a wide range of areas for the team and has the expectation to create, streamline, and implement policies, procedures and processes.

Day to Day Responsibilities:

  • Provide L2 to L3 support for customer support tickets, escalate tickets when needed

  • Provide Currance product support for customers and employees.

  • Provide support for Currance productivity technologies including, but not limited to desktop/laptop hardware and operating system (Windows 10) support, Microsoft Office 365, video conferencing solutions like Microsoft Teams and Zoom, on-premises and cloud-based file sharing, printing, basic networking, and end user account administration and troubleshooting.

  • Maintain Zoom account management and documentation.

  • Provide support via phone calls, chat, text, email, support queues, and operational alerts.

  • Ongoing notification to employees on the status of open tickets, including escalations

  • Properly document and close tickets when resolved

  • Set up end-user accounts using reference lists and update lists as needed/directed

  • Run reports related to account volumes and overall activity, as directed

  • Manually perform account provisioning and/or troubleshoot account and access issues

  • Install, configure, and support other technologies, as directed

  • Maintain a clean office environment.

  • Other duties as assigned

    Requirements

Qualifications

  • Bachelor's degree in computer science, or an Associate degree from an accredited college or university may be acceptable with appropriate work experience.

  • Certification(s) by computing manufacturers may be required.

  • Minimum of 5 years of senior systems administration experience preferably within a medically related environment.

  • Minimum of 3 years of recent database administration experience.

  • Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.

  • Interest in service to individuals with specialized and occasionally complex needs.

Preferred Experience With:

  • VMWARE VSphere, ESXi

  • VEEAM Backup and Replication

  • Sonicwall NSA and RSA, TZs

  • Dell Network Layer 3 switches

  • Azure AD, On Prem Active Directory Sync

  • DELL VRTX chassis

  • Microsoft 365 tenant

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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