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The Primavera Foundation - Pathways Out of Poverty

https://primavera.org/job/program-assistant-project-action-for-veterans/

Program Assistant, PAV

Description

PROGRAM DESCRIPTION AND JOB SUMMARY

The Primavera Foundation is a non-profit community development organization that

has been providing pathways out of poverty and strengthening the Tucson

community since 1983, through a variety of programs and services. Through

individualized service planning, Project Action for Veterans (PAV) offers housing

assistance to veterans and their families who are recently homeless or about to

become homeless who but for this financial and resource coordination assistance

would continue to be or become homeless. The program serves Veterans living in

Pima, Cochise, Graham, Greenlee, and Santa Cruz counties, and follows the

policies and regulations of the Supportive Services for Veteran Families (SSVF)

funding from the U.S. Department of Veterans Affairs. PAV is accredited by CARF

for Rapid Rehousing and Homelessness Prevention Programs.

The Program Assistant is the initial point-of-contact for Project Action for

Veterans, extending welcoming and helpful information to individuals seeking

services, and providing top-notch administrative support for the program. The

successful candidate will be a highly-organized team player with exceptional

customer service and recordkeeping skills. The successful candidate will be self-

motivated and self-directed, with excellent attention to detail and great focus on

follow-through.

Responsibilities

DUTIES AND RESPONSIBILITIES (Work assignments may vary depending on

the departments needs and will be communicated to the applicant or incumbent

by the leadership):

Professionally, politely, and productively field incoming calls and walk-in

inquiries

Communicate program overview via prompt email and phone responses, as

well as assist in outreach with homeless veterans at community events

Capture, organize, and maintain program information, including data entry

of participant information and monthly activity

Assist with prescreening and intake for potential program participants,

referring to other community resources when appropriate

Track referral data and make follow up calls to those not eligible for the

program

Update and maintain program support materials such as forms, brochures,

and program manual

Develop and maintain program contacts and vendor database

Order and maintain office supply inventory

Schedule meetings, prepare meeting materials and take minutes as

assigned

Assist Program Director and PAV team staff with administrative support as

needed

Participate in Veterans Affairs (VA) and Supportive Services for Veterans

Families (SSVF) training as required

Assist with preparing for annual VA monitoring

Adhere to and demonstrate Primaveras guiding principles of integrity,

respect, accountability, compassion, and leadership

Hiring organization

Primavera Foundation

Employment Type

Full-time

Working Hours

40

Base Salary

\$ 16.50 - \$ 18.50

Date posted

September 20, 2023

Primavera Foundation We provide pathways out of poverty through safe, affordable

housing, workforce development and neighborhood

revitalization.

https://primavera.org

Other duties as assigned by leadership

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to work in a fast-pace environment while maintaining data accuracy

Ability to use general office equipment, including computers, copiers, fax

machines, scanners, adding machines

Ability to accurately compile and analyze relevant data

Ability to perform duties in a timely and consistent manner

Productive and collaborative verbal and written communication skills

MINIMUM QUALIFICATIONS

Associates degree in Social Work/Business Administration or other related

field

Minimum two years professional administrative work experience

Note: Relevant experience and educational background may be considered in lieu

of degree.

Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

Minimum six months experience with a client database and/or maintaining

data in Excel

Ability to meet above knowledge, skills, and abilities

First Aid/CPR certification or ability to obtain.

Level 1 fingerprint clearance card or the ability to obtain.

Reliable transportation, a current valid drivers license and registration,

proof of insurance coverage, and a clean driving record.

PREFERRED QUALIFICATIONS

Military veteran or veteran family member

One year of experience working in a social services agency, with at least six

months in programs serving people experiencing homelessness

Bilingual English/Spanish

Knowledge of relevant and applicable community resources

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