Description We are offering a permanent employment opportunity for a Customer Service Representative in Tucson, Arizona. In this role, you will play a crucial part in liaising with our customers, coordinating with our administration team, and handling various tasks within our service department.

Responsibilities:

• Greet and assist customers in a detail oriented manner

• Handle inbound and outbound calls, providing excellent customer service

• Efficiently handle email correspondences with customers

• Accurately process customer orders and data entry tasks

• Coordinate with the administration team and service department for smooth operations

• Utilize Microsoft Word and Excel for various tasks and reporting

• Ensure all customer inquiries are resolved in a timely manner

• Maintain and update customer records for future reference

• Schedule appointments as per customer convenience and company requirements

• Monitor customer accounts and take appropriate action when necessary. Requirements • Minimum of 2 years of experience in a customer service role

• Proven experience in answering inbound calls effectively

• Familiarity with call center customer service procedures and best practices

• Exceptional customer service skills, including the ability to handle difficult situations

• Proficiency in data entry, with attention to detail and accuracy

• Experience in email correspondence, with strong written communication skills

• Ability to manage both inbound and outbound calls efficiently

• Proficiency in Microsoft Excel and Microsoft Word

• Experience in order entry, with a focus on accuracy and timeliness

• Ability to schedule appointments, with strong organizational skills TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .