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ABM Industries Regional Account Manager - Automotive in Troy, Michigan

Overview

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts within the Automotive Industry. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.

Essential Functions:

  • Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders

  • Identifying, planning, and executing growth strategies and tactics for existing clients.

  • Assist in the retention/re-bid RFP process with current customers.

  • Support and assist operations with tracking and recording all escalations within our existing client base.

  • Account visitation with operations to identify additional opportunities.

  • Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.

  • Facilitate internal growth through cross selling and expansion.

  • Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.

  • Expected to meet and exceed fiscal quota.

Required Skills:

  • Ability to communicate and present effectively to all levels including executive.

  • Ability to present to groups.

  • Strong knowledge and experience in account management within the Automotive facilities services industry.

  • Successful track record in selling and/or growing large, complex accounts required.

  • Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.

  • Represent Company at local or regional conferences or at National meetings and trade organizations.

  • Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.

  • Proficient in Microsoft Office or related software

  • Knowledge of assigned territories

Minimum Requirements

  • Minimum of 5 years of relevant professional experience.

  • Bachelor’s degree preferred or equivalent level of professional experience.

  • Minimum of 4 years of major account experience.

  • Minimum of 2 years of experience in the services sector.

  • Ability to travel up to 50%

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

REQNUMBER: 101162

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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