Description: IT Support Specialist - Be a Hero in a High-Tech Environment!

Do you have a passion for solving technical challenges and providing exceptional support to customers in a high-tech manufacturing and engineering environment? Are you a proactive problem-solver who enjoys implementing new processes and procedures to improve efficiency and reduce risk? Look no further! We have an exciting opportunity for an IT Support Specialist to join our team.

As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment in a specialized manufacturing and engineering environment. You will be the go-to person for repairing, replacing, and creatively solving hardware and software issues for all computing equipment supporting this isolated environment.

What you will be doing:

Opportunity to work with cutting-edge technology in a high-tech manufacturing and engineering environment

Exposure to a wide range of IT equipment and systems

Opportunities for professional growth and development through training and mentorship programs

Competitive salary and benefits package

Your Impact:

As an IT Support Specialist, you will have a direct impact on the productivity and success of our manufacturing and engineering operations. You will be responsible for:

Providing technical support, troubleshooting, integration, upgrades, and maintenance for all networked and locally attached computing equipment

Unpacking and inventorying equipment shipped to site

Repairing, replacing, and creatively solving hardware and software issues for all computing equipment supporting this isolated environment

Working closely with IT management and site programs to determine support requirements, priorities, and support needs

Implementing and maintaining new processes and procedures to ensure efficiency, risk reduction, and program excellence

Collaborating with the Southeast Regional Manager to ensure security guidelines, computing standards, and best practices are being followed

Providing status reports and effectively communicating to IT and site management on all outstanding matters/issues

If you are a motivated and experienced IT professional looking for an exciting opportunity to work with cutting-edge technology and make a direct impact on the success of a high-tech manufacturing and engineering operation, we encourage you to apply. Join our team today and be a hero in a high-tech world!

What’s In It For You

From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin’s comprehensive benefits package here.

Do you want to be part of a company culture that empowers employees to think big, lead with a growth mindset, and make the impossible a reality? We provide the resources and give you the flexibility to enable inspiration and focus -if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.

Our Commitment to DEI

We Hear You, We See You. At LM Enterprise Operations we invest in people and promoting the sharing of ideas to create incredible solutions. We know that our success depends on the combined efforts of diverse-thinkers like you! At LM Enterprise Operations, we cultivate an inclusive environment that appreciates differences and unique thinking.

Our global commitment to diversity and inclusion reflects our values of doing what's right, respecting others and performing with excellence. Learn more here: Global DEI.

Basic Qualifications:

Must be and/or have:

• Currently holds a Secret clearance

• Work full-time during core business hours and support after-hour projects, outages or migrations as necessary

• Outstanding work ethic

• Customer focused and proactive

• Capable of supporting multiple tasks and customers with competing deadlines concurrently

• Basic experience working with desktop hardware and software installation/replacement/troubleshooting

• Basic experience supporting configuration of computers

• Basic experience troubleshooting network printers

• Ability to create documentation, processes and procedures to ensure risk reduction

• Experience with computer patching and updates

• Experience installing operating systems and imaging computers

Desired Skills:

• Understanding of EIT processes, procedures, and policies

• Experience installing, supporting and using various Windows Operating systems

• Experience installing, supporting and using Office 365

• Working knowledge of Service Central, CATS, JITA and other IT tools

• Experience with data protection and backups

• Experience working in manufacturing environments

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level: Secret

Other Important Information You Should Know

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position: 4x10 hour day, 3 days off per week

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.

Experience Level: Experienced Professional

Business Unit: ENTERPRISE BUSINESS SERVICES

Relocation Available: Possible

Career Area: Information Technology

Type: Full-Time

Shift: First